Festive Retail Merchandiser

DCK Group; Gateshead; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free jewellery – from £25 - £55 per月

Pension Scheme with DCK contribution

Life assurance

Training & Development opportunities

Long Service Recognition scheme

Job summary

DCK Group in Gateshead Metro Centre is seeking a Festive Retail Associate to support peak Christmas trading. This temporary role is 35 hours per week with a shift pattern including 9:00am starts and coverage across Tue–Sat.

You will be based in Gateshead, with potential travel to other stores within your zone as needed. You will join a team led by a Team Leader, receive coaching, and work with handy apps to streamline tasks.

Qualifications

• Experience in a customer-facing setting.
• Sales or retail experience preferred.
• Access to a smartphone with up-to-date OS.

Responsibilities

• Merchandise products per visual guidelines.
• Unpack and display new stock.
• Maintain store housekeeping standards.
• Set up promotional activities and events.
• Collaborate with host teams to boost sales.

Skills

Customer service

Teamwork

Sales skills

Tools

Mobile apps

Job description

Role Title - Festive Retail Associate - Gateshead Metro Centre - 35 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift Pattern - 7 Tuesday, 7 Wednesday, 7 Thursday, 7 Friday & 7 Saturday

This is a temporary role until 26/12/2026

Working hours: The required start time for this role is 9:00am

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!

Please note - this is a Festive Retail Associate role covering our stores during our busy peak Christmas period. The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

• £12.71 per hour
• Free jewellery – from £25 - £55 per month!
• Pension Scheme with DCK contribution
• Life assurance
• Training & Development opportunities
• Long Service Recognition scheme

You will be based in Gateshead Metro Centre butmay berequired to travel to different stores within your zone. We are looking for those who are available to start as soon as possible.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role:

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

• Merchandising our product to our visual merchandising guidelines
• Putting out deliveries of new stock
• Maintaining housekeeping standards
• Setting up promotional activities
• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements;

• Prior experience in a customer facing setting is required, fashion brands are a plus.
• Sales and or retail sales experience is preferred
• Access to either an Apple or Android smartphone with the most up to date operating systems