Festive Retail Merchandiser

DCK Group; North East; Hybrid; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Hourly rate

Free jewellery

Pension scheme

Life assurance

Training & development

Long service recognition

Job summary

DCK Group in Durham is seeking a Festive Retail Associate for the peak Christmas period. The role is 30 hours per week with shifts starting at 9:00am, Tue–Sat, and is based in Durham with potential travel to other stores in the zone. A valid driving licence and access to your own vehicle are required.

You will support merchandising, stock deliveries, housekeeping and promotional activities, under a Team Leader. Prior customer-facing experience is essential; fashion-brand experience is a plus.

Qualifications

• Prior experience in a customer facing setting is required.
• Sales and/or retail sales experience is preferred.
• Access to an Apple or Android smartphone with up-to-date OS is required.

Responsibilities

• Merchandising our product to visual guidelines.
• Putting out deliveries of new stock.
• Maintaining housekeeping standards.
• Setting up promotional activities.
• Collaborating with host teams to boost sales.

Skills

Customer facing

Sales experience

Team player

Tools

Smartphone

Job description

Role Title - Festive Retail Associate - Durham - 30 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift Pattern - 6 Tuesday, 6 Wednesday, 6 Thursday, 6 Friday, 6 Saturday

This is a temporary role until 26/12/2026

Working hours

The required start time for this role is 9:00am.

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!

Please note - this is a Festive Retail Associate role covering our stores during our busy peak Christmas period. The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

• £12.71 per hour


• Free jewellery – from £25 - £55 per month!


• Pension Scheme with DCK contribution


• Life assurance


• Training & Development opportunities


• Long Service Recognition scheme

You will be based in Durham butmay berequired to travel to different stores within your zone. We are looking for those who are available to start as soon as possible.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

• Merchandising our product to our visual merchandising guidelines


• Putting out deliveries of new stock


• Maintaining housekeeping standards


• Setting up promotional activities


• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements

• Prior experience in a customer facing setting is required, fashion brands are a plus.


• Sales and or retail sales experience is preferred


• Access to either an Apple or Android smartphone with the most up to date operating systems