Festive Retail Associate - Seasonal, Flexible, Fun

Oliver Bonas Limited; Birmingham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

30% staff discount

24/7 employee assistance programme

Refer a Friend £100

EDI network & team

Mental Health First Aider

360L eLearning platform

Free refreshments

Job summary

Oliver Bonas Limited is hiring for a Christmas Seasonal Team Member. You’ll help deliver a fantastic store experience, develop product knowledge, and work with a friendly team to keep the store running smoothly during the festive period.

Role requires flexible weekend availability and extended hours through the Christmas period, with contracts running through to 3 January 2027. Overtime may be available and you’ll join OB values of working hard, playing hard and being kind.

Qualifications

• Great people skills
• Excellent customer service
• Calm, solutions focused with strong listening skills
• Genuine interest in people
• Natural, confident communication style
• Organisation skills and multi-tasking ability
• Positivity, vibrancy and ready to take on anything
• Resourcefulness and someone who’s looking for opportunities to learn more

Responsibilities

• Provide a great experience to every customer delivering on our service expectations.
• Develop an excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.
• Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Support other stores where needed.
• Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
• Be aware of store and company product best-sellers to support sales growth.

Skills

People skills

Customer service

Listening skills

Communication

Organisation

Positive attitude

Resourcefulness

Job description

Oliver Bonas Limited is hiring for a Christmas Seasonal Team Member. You’ll help deliver a fantastic store experience, develop product knowledge, and work with a friendly team to keep the store running smoothly during the festive period.

Role requires flexible weekend availability and extended hours through the Christmas period, with contracts running through to 3 January 2027. Overtime may be available and you’ll join OB values of working hard, playing hard and being kind.