Festive Gifts Advisor

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 16,000 - 21,000; Part time

Job summary

Rituals is hiring a Christmas Advisor in the UK and Ireland. You will create warm, meaningful moments for customers during the busy festive period and help shoppers find thoughtful gifts and Rituals products.

You will bring festive energy, support Christmas sales targets, and work with the store team to deliver the Rituals experience that turns customers into fans. Availability must be flexible in December, with a base contract of 8 hours per week and extended weekday hours to 9:00pm during

Qualifications

• Customer service passion and ability to create warm, meaningful moments.
• Energetic, positive communication style.
• Confidence in starting conversations and making thoughtful recommendations.

Responsibilities

• Create a warm, welcoming and festive experience for every customer.
• Proactively approach customers to understand needs and budget.
• Build knowledge of Christmas Gift Sets, Advent Calendars and Rituals products.
• Help customers find the perfect gift and recommend complementary products.
• Represent the Rituals brand with genuine, memorable service.
• Work flexibly and positively with the store team, especially weekends and peak periods.

Skills

customer service

positive energy

conversation starting

team collaboration

flexibility

Job description

Rituals is hiring a Christmas Advisor in the UK and Ireland. You will create warm, meaningful moments for customers during the busy festive period and help shoppers find thoughtful gifts and Rituals products.

You will bring festive energy, support Christmas sales targets, and work with the store team to deliver the Rituals experience that turns customers into fans. Availability must be flexible in December, with a base contract of 8 hours per week and extended weekday hours to 9:00pm during