Festive Food Customer Assistant - Fast-Paced Peak Season

Marks & Spencer Group; Shrewsbury; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks and Spencer for Food is looking for a customer assistant to be at the frontline of our busy store. You will help customers, share product knowledge, and drive sales with a friendly, efficient approach. You’ll use Sparks App and in-store devices to assist shoppers and ensure they get the products they want.

We value resilience, teamwork and a positive, can-do attitude. The role offers flexibility across areas of the store, with shifts that may include evenings and weekends during peak

Qualifications

• Frontline retail experience preferred.
• Able to work in a fast-paced environment.
• Willing to work evenings and weekends as per schedule.

Responsibilities

• Assist customers with product recommendations and sales.
• Operate Sparks App and in-store devices to assist shoppers and enhance the experience.
• Maintain high service standards during busy periods and support store team.
• Collaborate with colleagues to deliver a seamless customer experience.
• Be flexible to work across various store areas during shifts.

Skills

Customer service

Teamwork

Digital literacy

Adaptability

Tools

Sparks App

Job description

Marks and Spencer for Food is looking for a customer assistant to be at the frontline of our busy store. You will help customers, share product knowledge, and drive sales with a friendly, efficient approach. You’ll use Sparks App and in-store devices to assist shoppers and ensure they get the products they want.

We value resilience, teamwork and a positive, can-do attitude. The role offers flexibility across areas of the store, with shifts that may include evenings and weekends during peak