Festive Food Customer Assistant — Fast-Paced & Digital

Marks & Spencer Group; Falkirk; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Qualifications

• Experience delivering high-quality customer service in a fast-paced environment.
• Ability to work as part of a team and support colleagues during peak times.
• Comfort using digital tools to enhance the customer experience.

Responsabilités

• Provide five-star service to customers in the Food section.
• Sell and recommend products to meet customer demand, even at busy times.
• Be flexible and able to work across different store areas as needed.
• Utilise Sparks App and in-store devices to help customers find products.

Connaissances

Customer service

Team player

Digital literacy

Resilience

Adaptability

Outils

Sparks App

In-store devices

Description du poste

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.