Christmas Food Customer Assistant - Fast-Paced & Flexible

Marks and Spencer; Llanelli; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. We’re not just filling shelves—we want down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You'll build knowledge of M&S Food products, roll up your sleeves day after day to meet strong customer demand, and confidently recommend and sell our newest products.

Qualifications

• Experience delivering strong customer service.
• Ability to work under pressure in a busy store.
• Willingness to work across diverse store areas.
• Comfort with digital tools and Sparks App.
• Positive, proactive attitude.

Responsibilities

• Provide frontline service in the Food section and support customers with product knowledge.
• Roll up sleeves and meet customer demand, keeping shelves full and products available.
• Confidently recommend and sell new food products to customers.
• Be a positive brand ambassador contributing to a seamless shopping experience.

Skills

Customer service

Team player

Digital tools

Flexibility

Resilience

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. We’re not just filling shelves—we want down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You'll build knowledge of M&S Food products, roll up your sleeves day after day to meet strong customer demand, and confidently recommend and sell our newest products.