Festive Event Team- Temporary Contract

DoubleTree by Hilton; Bath; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel stays

Service charge

28 days holiday

Employee discounts

Job summary

DoubleTree by Hilton Bath is seeking an Events Assistant for the festive period. The role supports the Food & Beverage leadership team to ensure guest satisfaction, with duties including beverage service, setting tables, taking orders, and maintaining cleanliness across outlets.

The ideal candidate is passionate about hospitality, presents well, communicates effectively, and works well as part of a team with a flexible approach. Right to work in the UK is required.

Qualifications

• Truly passionate about the Hospitality Industry.
• Excellent personal presentation.
• Good understanding of food hygiene and health & safety procedures.
• Excellent communication skills, both verbal and written.
• Enthusiastic team player with a flexible approach.
• Ability to work with minimal supervision.

Responsibilities

• Prepare and serve beverages for guests.
• Ensure tables are set and ready for guests.
• Take and deliver guests' orders promptly.
• Maintain high cleanliness standards in Food & Beverage Outlets.
• Have good knowledge of the menu and respond to questions.
• Communicate guest needs and dietary requests with teams.
• Support the food and beverage leadership team to ensure guest satisfaction.

Skills

Hospitality passion

Excellent presentation

Health & safety knowledge

Excellent communication

Team player

Flexible approach

Job description

Salary: £12.71 per hour
Job Type: Fixed Term
Hours: Flexible
Town: Bath

Set on the banks of the River Avon in the beautiful Roman city of Bath and within walking distance to all the city's sites and attractions.

We are currently looking for a Events Assistant for the Festive Periodto join our Truly Talented team.

If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!

What we offer

• £12.71 per hour, plus service charge
• Temporary Position 23rd Novemebr until Sunday 3rd January 20227 Various flexible hours available
• Includes weekends and late finish
• Worldwide employee discounts at Hilton Hotels through Go Hilton program;
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.

Responsibilities of Events Teamwill include but are not limited to:

• Preparing and serving any beverages requested by guests;
• Ensuring that all tables are set and ready for welcoming guests at all times;
• Ensuring that all guests’ orders are taken and executed in a timely manner;
• Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets;
• Having good knowledge of the food and beverage menu;
• Responding to guests’ queries on the menu selection;
• Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed

• Truly passionate about the Hospitality Industry;
• Previous restaurant or bar experience in a busy environment is preferred but not essential;
• Excellent personal presentation;
• Good understanding of food hygiene and health & safety procedures;
• Ability to function independently with a minimum of supervision;
• Excellent communication skills, the ability to communicate verbally and in writing ;
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and the DoubleTree by Hilton Bath

Opportunities for all

At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels’ impact on the environment through internationally recognised ecolabel certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.