FCL Export Operator — End-to-End Ocean Shipments

Cardinal Global Logistics; Basildon; On-site; GBP 28,000 - 38,000; Full time

Job summary

The Cardinal Partnership is seeking an FCL Export Operator to join the Wholesale team in Basildon. You will manage end-to-end FCL export shipments, acting as the main contact for customers, overseas agents, shipping lines and suppliers, and ensuring bookings and documentation are completed accurately while maintaining high service levels.

You will prepare export documents, monitor progress, and work with carriers to optimise profitability and compliance, contributing to growth initiatives and

Qualifications

• Experience in freight forwarding or logistics operations.
• Experience managing FCL export shipments and documentation.
• Strong understanding of ocean freight operations, shipping documentation and export procedures.
• Knowledge of customs requirements and export compliance processes desirable.

Responsibilities

• Manage FCL export shipments from booking through to completion, ensuring all operational activities are completed accurately and within agreed timescales.
• Act as a key point of contact for customers, suppliers, overseas agents and shipping lines, responding to enquiries and providing shipment updates.
• Prepare, review and distribute export documentation, ensuring shipping documentation, master bills and house bills are accurate and issued on time.
• Monitor shipment progress and proactively communicate delays, issues or service disruptions to relevant stakeholders.
• Negotiate with carriers and suppliers to secure commercially competitive solutions and improve profit margins.
• Identify opportunities to maximise shipment profitability through effective supplier management, commercial decision-making and value-added services.

Skills

Freight forwarding

Export operations

Ocean freight knowledge

Communication skills

Multitasking

Customer focus

Job description

The Cardinal Partnership is seeking an FCL Export Operator to join the Wholesale team in Basildon. You will manage end-to-end FCL export shipments, acting as the main contact for customers, overseas agents, shipping lines and suppliers, and ensuring bookings and documentation are completed accurately while maintaining high service levels.

You will prepare export documents, monitor progress, and work with carriers to optimise profitability and compliance, contributing to growth initiatives and