Fast Track File Handler

Davies Group; Liverpool; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year, with option

Family Cover Private Medical Insurance

Simply Health Care Cash Plan

WeCare – 24/7 online GP and wellbeing

Death in Service

Critical Illness Cover

PHI/Income Protection

Pension Contribution 5% Employee / 3%

Employee Resource Groups

Employee Volunteering Programme

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Access to Online Discount Sites

Discounted Gourmet Society Membership

Discounted Merlin Attractions tickets

Discounts at local retail outlets

Job summary

Davies in Liverpool seeks a Fast Track File Handler to manage a mixed caseload of EL/PL files. The role involves handling litigated cases up to £10,000, with opportunities to work on high-profile corporate and insurance clients. You will cooperate with a team, supervise under the competency framework, and ensure regulatory compliance.

The position is 35 hours per week, Monday to Friday, 9am–5pm, with one unpaid lunch hour. Davies offers extensive benefits and a supportive environment.

Qualifications

• Proven experience handling litigated EL/PL cases up to £10,000.
• Strong communication and teamwork abilities.
• Good IT skills and experience with a case management system.
• Ability to prioritise workload and stay detail oriented.
• Willingness to adapt to deliver optimal client outcomes.

Responsibilities

• Day to day handling of a litigated caseload of EL/PL cases, supervised according to competency framework.
• Build relationships with clients.
• Assess liability and quantum, advise on strategies to resolve cases.
• Identify evidence to investigate and collate.
• Deal with disclosure and prepare detailed witness statements.
• Marshal expert evidence and manage witnesses.
• Ensure compliance with SRA Code of Conduct and service standards.

Skills

Litigation EL/PL up to £10k

Communication skills

IT skills

Case management system experience

Prioritise workload

Attention to detail

Adaptability

Tools

Case management system

Job description

Fast Track File Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Liverpool

Reporting To: sadie wilkinson

Description

This a diverse role with opportunities to work on a mixed caseload for high profile corporate and insurance clients. The successful candidate will handle a caseload of EL/PL cases.

Key Responsibilities

• Day to day handling of a litigated caseload of EL/PL cases, subject to supervision according to Keoghs competency framework, to include:
• Building relationships with Keoghs clients.
• Assessing and advising on liability and quantum.
• Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate.
• Dealing with disclosure.
• Proofing witnesses and preparing detailed witness statements.
• Marshalling expert evidence.
• Sound knowledge on credit hire
• Working with the wider team to ensure a seamless delivery of services to Keoghs clients.
• To ensure compliance with the SRA Code of Conduct 2011 and relevant Service Standards.

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch

Skills, Knowledge and Expertise

• Proven experience of handling litigated EL/PL cases with a value of up to £10,000 is essential.
• Good communication skills and a willingness to work as part of a team.
• Strong IT skills and experience of working with a case management system.
• An ability to prioritise workload.
• Excellent attention to detail.
• A willingness to change and adapt in order to deliver the best results for our clients.

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation