Litigated EL/PL Claims Handler

Keoghs; West of England; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday per year

Private Medical Insurance

Wellbeing & health support

Pension contribution

Cycle to work

Tech scheme

Season ticket loan

Gym flex

Discounts & perks

Discounts at Merlin Attractions

Job summary

Keoghs, based in Bolton, seeks an experienced Claims Handler to manage a portfolio of litigated Employer's and Public Liability claims for a major insurer client. You will own claims from instruction through resolution, drive litigation strategy, and work with a Technical Support Lawyer for complex issues.

The role offers autonomy and a varied caseload, including Infant Approval Hearings. Ideal candidates will have solid EL/PL experience, strong PI litigation knowledge, and be able to manage a

Qualifications

• Experience handling litigated EL/PL claims.
• Strong knowledge of personal injury litigation and the Civil Procedure Rules.
• Experience working within a delegated authority environment.
• Excellent communication, negotiation and organisational skills.
• Able to manage a caseload independently while maintaining high service standards.

Responsibilities

• Manage a caseload of litigated EL/PL claims
• Investigate liability, causation and quantum
• Review pleadings, witness evidence, medical records and expert reports
• Develop effective litigation and settlement strategies
• Negotiate settlements within delegated authority limits
• Handle claims proceeding through Infant Approval Hearings
• Maintain accurate reserving and file management
• Build strong relationships with the insurer client and key stakeholders
• Collaborate with a Technical Support Lawyer on complex cases and technical issues

Skills

EL/PL claims experience

Personal injury litigation knowledge

Civil Procedure Rules

Delegated authority experience

Communication skills

Negotiation skills

Organisational skills

Caseload management

Job description

Department

Claims Management

Location

Bolton

Description

Keoghs is seeking an experienced Claims Handler to manage a portfolio of litigated Employer's and Public Liability claims for a major insurer client.

Working on a delegated authority basis, you'll take ownership of claims from instruction through to resolution, making key decisions, driving litigation strategy and delivering excellent client outcomes. You'll be supported by a dedicated Technical Support Lawyer, providing guidance on complex legal and procedural issues when required.

This role offers a manageable caseload, real autonomy and the opportunity to handle a varied mix of litigated personal injury claims, including matters requiring Infant Approval Hearings.

Key Responsibilities

• Manage a caseload of litigated EL/PL claims
• Investigate liability, causation and quantum
• Review pleadings, witness evidence, medical records and expert reports
• Develop effective litigation and settlement strategies
• Negotiate settlements within delegated authority limits
• Handle claims proceeding through Infant Approval Hearings
• Maintain accurate reserving and file management
• Build strong relationships with the insurer client and key stakeholders
• Collaborate with a Technical Support Lawyer on complex cases and technical issues

About You

• Experience handling litigated EL/PL claims.
• Strong knowledge of personal injury litigation and the Civil Procedure Rules.
• Experience working within a delegated authority environment.
• Excellent communication, negotiation and organisational skills.
• Able to manage a caseload independently while maintaining high service standards.

Skills, Knowledge and Expertise

• Experience handling litigated EL/PL claims.
• Strong knowledge of personal injury litigation and the Civil Procedure Rules.
• Experience working within a delegated authority environment.
• Excellent communication, negotiation and organisational skills.
• Able to manage a caseload independently while maintaining high service standards.

Why join Keoghs?

• Hybrid working, with colleagues typically attending the office one day per week.
• Brand-new offices in the heart of Bristol city centre.
• A dog-friendly workplace, so your four-legged companion is welcome to join you in the office!

Davies Incentive Plan

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation