Fast-Fit Centre Manager

Perfect Placement UK Ltd; Yeovil; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Career progression

Training and development

Job summary

Perfect Placement UK Ltd in Yeovil seeks an experienced Fast-Fit Centre Manager to lead a busy centre and drive customer service and operational performance. This role offers a clear path for career progression within a reputable automotive business.

Competitive salary up to £36,000 with an OTE of £39,600. Hours are Monday to Friday 8:30am–5:30pm, Saturdays on a rota with a day off in lieu. The team emphasises ongoing training and development and career progression.

Qualifications

• Proven experience as a Fast-Fit Centre Manager or Assistant Fast-Fit Centre Manager within the automotive industry
• Demonstrable success in a sales environment
• Mechanical experience and strong automotive knowledge
• A full UK driving licence
• Outstanding customer service and account management skills

Responsibilities

• Lead, motivate and develop the team, encouraging sales performance and providing training where required
• Improve customer conversion rates by ensuring effective telephone etiquette and call-back procedures
• Manage the day-to-day operation and smooth running of the depot
• Safeguard branch stock, assets, customer data and cash handling
• Maintain accurate stock control systems and ensure records remain audit-ready
• Ensure equipment and machinery are regularly maintained and serviced
• Receive, store and accurately record stock deliveries on the day of arrival
• Maintain accurate service records and complete all required documentation
• Deliver excellent customer service and maintain professional standards at all times
• Take a hands-on approach to operational excellence and team performance

Job description

We are recruiting for an experienced Fast-Fit Centre Manager to lead our busy fast fit centre in Yeovil. This is an excellent opportunity to join a reputable automotive business offering career progression, professional development and the opportunity to make a significant impact on customer service and operational performance.

• Competitive basic salary up to £36,000, with an OTE of £39,600
• Monday to Friday working hours, 8:30am to 5:30pm
• Saturdays on a rota basis, with a day off in lieu
• Supportive team environment with ongoing training and development
• Excellent opportunities for career progression
• Forward-thinking business focused on growth and employee development

Duties:

• Lead, motivate and develop the team, encouraging sales performance and providing training where required
• Improve customer conversion rates by ensuring effective telephone etiquette and call-back procedures
• Manage the day-to-day operation and smooth running of the depot
• Safeguard branch stock, assets, customer data and cash handling
• Maintain accurate stock control systems and ensure records remain audit-ready
• Ensure equipment and machinery are regularly maintained and serviced
• Receive, store and accurately record stock deliveries on the day of arrival
• Maintain accurate service records and complete all required documentation
• Deliver excellent customer service and maintain professional standards at all times
• Take a hands-on approach to operational excellence and team performance

Requirements:

• Proven experience as a Fast-Fit Centre Manager or Assistant Fast-Fit Centre Manager within the automotive industry
• Demonstrable success in a sales environment
• Mechanical experience and strong automotive knowledge
• Experience managing multiple priorities effectively
• Good working understanding of relevant health and safety requirements
• Understanding of evolving vehicle technology
• Outstanding customer service and account management skills
• A full UK driving licence
• The successful Fast-Fit Centre Manager will be confident, commercially aware and committed to achieving high standards

Previous experience as a Fast-Fit Centre Manager is essential, while an enthusiastic approach to customer service, sales and team leadership will be highly valued.