Fashion Sales Advisor — Omnichannel & Customer Experience

Clear Destination Inc.; Sheffield; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

New Look in the United Kingdom is seeking a Sales Advisor to deliver exceptional customer service and fashion-forward assistance in-store. You will champion the omnichannel approach, helping customers in-store and supporting online enquiries, while representing the brand's values and collaborating with the wider team.

The role focuses on creating memorable customer experiences, staying up-to-date with fashion trends, and supporting store achievements through proactive engagement and teamwork.

Qualifications

• Excellent communication and customer service skills.
• Ability to create a fantastic customer experience.
• Interest in fashion and trends.
• Team player with a proactive attitude.
• Resilience in a fast-paced retail environment.

Responsibilities

• Inspire customers to look and feel good by delivering service techniques.
• Create a fantastic customer experience with personality and style.
• Support omnichannel shopping by helping online customers in-store.
• Engage with local customers and community involvement including charity partners.
• Keep stores visually appealing and easy to shop.
• Collaborate to deliver the Retail Strategy and store standards.
• Act as Your Voice Representative to empower the team and share feedback.

Skills

Customer service

Communication

Teamwork

Attention to detail

Fashion interest

Job description

New Look in the United Kingdom is seeking a Sales Advisor to deliver exceptional customer service and fashion-forward assistance in-store. You will champion the omnichannel approach, helping customers in-store and supporting online enquiries, while representing the brand's values and collaborating with the wider team.

The role focuses on creating memorable customer experiences, staying up-to-date with fashion trends, and supporting store achievements through proactive engagement and teamwork.