Fashion Sales Advisor: Omnichannel & Customer Experience

NEW LOOK; Bury; On-site; GBP 19,000 - 23,000; Full time

Job summary

NEW LOOK is seeking a Sales Advisor to deliver an exceptional customer experience, both in-store and online, while upholding brand values and store standards. You will engage with the local community, support omnichannel shopping, and contribute to team success in a fast-paced retail environment.

Join a team that values collaboration, customer obsession, and personal growth. The role includes helping with store operations and acting as a Your Voice representative to share team ideas and

Qualifications

• Strong communication and friendly demeanor with customers.
• Ability to deliver a high-quality customer experience and reflect brand values.
• Comfort with in-store and online shopping experiences (Omnichannel).
• Understanding and engaging with local customers and community partners.
• Maintaining store standards and visual appeal.
• Collaborative team player with a proactive attitude.

Responsibilities

• Inspire customers by delivering service techniques and creating a great in-store experience.
• Develop a personal style to reflect the brand and communicate with customers.
• Support omnichannel shopping by guiding customers to online options when needed.
• Contribute to achieving store targets and protecting store profitability.
• Help maintain store standards and visual merchandising to attract customers.
• Participate in Your Voice activities to share team feedback and ideas.
• Assist as a Key Holder in opening and operational readiness when required.
• Support department specialists in delivering exceptional store performance.

Skills

People skills

Customer service

Omnichannel

Local community

Attention to detail

Team player

Fashion retail

Job description

NEW LOOK is seeking a Sales Advisor to deliver an exceptional customer experience, both in-store and online, while upholding brand values and store standards. You will engage with the local community, support omnichannel shopping, and contribute to team success in a fast-paced retail environment.

Join a team that values collaboration, customer obsession, and personal growth. The role includes helping with store operations and acting as a Your Voice representative to share team ideas and