Fashion Retail Department Manager – Drive Sales & Growth

URBN; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading fashion retailer in Greater London seeks a dedicated Department Manager to oversee sales, team development, and ensure exceptional customer service. The role involves setting departmental goals, managing operations, and driving sales through strong leadership and communication skills. The ideal candidate will have experience in high-volume retail and a clear understanding of the Urban Outfitters culture. Competitive perks include employee discounts and support for work-life balance.

Benefits

'Life Leave' - time off for significant life events

Employee Assistance program

Discount on external gym memberships

Private Medical Insurance

Up to 40% employee discount at URBN Brands

Season ticket loan

Cycle to work scheme

Structured support for continued learning

Qualifications

• Experience in a management role working in a fast-paced, high-volume fashion retail environment.
• Demonstrates strong operational skills.
• Ability to drive sales through excellent service and strong visual presentation.

Responsibilities

• Manage all aspects of performance development within the department team.
• Inspire, motivate, and encourage teamwork among the team.
• Oversee customer service by setting daily goals and expectations.
• Perform all store-level operational procedures accurately.

Skills

Leadership

Communication

Customer service

Operational skills

Job description

A leading fashion retailer in Greater London seeks a dedicated Department Manager to oversee sales, team development, and ensure exceptional customer service. The role involves setting departmental goals, managing operations, and driving sales through strong leadership and communication skills. The ideal candidate will have experience in high-volume retail and a clear understanding of the Urban Outfitters culture. Competitive perks include employee discounts and support for work-life balance.