Fashion & Home Customer Assistant — Fast-Paced, Flexible

Marks & Spencer Plc; Torquay; On-site; GBP 12,000 - 15,000; Full time

Job summary

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

Responsibilities

• Operating in a high-demand environment, keeping standards sky-high while balancing speed and accuracy.
• Using Sparks App and in-store devices to enhance the customer experience and support the transition to the new M&S.
• Being a team player to maintain a positive store environment and support colleagues.
• Showing flexibility to adapt to where you’re needed, when you’re needed, and meeting new challenges.
• Delivering style advice and five-star service to customers in the Fashion, Home & Beauty section.

Job description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.