Tech-Savvy Fashion Retail Assistant — Style & Service

MS; Workington; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

Qualifications

• Experience in customer service preferred.
• Ability to drive sales and meet targets.
• Comfortable using digital tools to assist customers.

Responsibilities

• Provide style advice and five-star service to customers.
• Drive sales and help customers discover fashion, home and beauty items.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Sales

Team player

Digital proficiency

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.