Fashion & Home Frontline Customer Assistant

Marks & Spencer Plc; Horsell; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor. You’ll be a key frontline ambassador in a fast-paced retail environment in Horsell, playing your part in our transformation.

You’ll drive sales, help customers discover our latest fashion items, and use digital tools to enhance the customer journey while maintaining high standards and team spirit.

Responsibilities

• Deliver five-star service and fashion advice to customers.
• Drive sales and help customers discover on-trend fashion items.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Maintain high standards of service in a fast-paced, high-demand environment.
• Be a team player and adapt to where you’re needed.

Job description

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor. You’ll be a key frontline ambassador in a fast-paced retail environment in Horsell, playing your part in our transformation.

You’ll drive sales, help customers discover our latest fashion items, and use digital tools to enhance the customer journey while maintaining high standards and team spirit.