Fashion & Home Customer Assistant - Fast-Paced & Flexible

MARKS&SPENCER; Chichester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant for the Fashion, Home & Beauty section. You will deliver style advice and five-star service on the shop floor, helping customers discover our latest fashion items.

Join a fast-paced, brand-led team where digital tools like the Sparks App and in-store devices are used to enhance the customer experience, while maintaining high standards and working collaboratively with colleagues across shifts.

Qualifications

• Customer-focused frontline role in fashion, home & beauty.
• Able to stay composed in a high-demand environment.
• Comfortable using digital tools to assist customers.

Responsibilities

• Drive sales and help customers discover products.
• Act as a brand ambassador and provide five-star service.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Maintain high standards with speed and accuracy.
• Be a team player and support store colleagues.
• Move flexibly to where you're needed.

Skills

Customer service mindset

Digital literacy

Flexibility

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant for the Fashion, Home & Beauty section. You will deliver style advice and five-star service on the shop floor, helping customers discover our latest fashion items.

Join a fast-paced, brand-led team where digital tools like the Sparks App and in-store devices are used to enhance the customer experience, while maintaining high standards and working collaboratively with colleagues across shifts.