Fashion, Home & Beauty Customer Concierge

Marks and Spencer; Omagh; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty division. You will deliver style guidance and five-star service on the shop floor, with early morning shifts as part of a dynamic team.

You’ll be a frontline ambassador, helping customers discover on-trend items and using Sparks App to enhance the shopping experience. The role suits those who enjoy a fast-paced retail environment, value teamwork, and want to contribute to M&S transformation goals while delivering

Qualifications

• Customer-focused and able to deliver five-star service.
• Willingness to work early mornings as part of a shift pattern.
• Comfortable selling fashion, home, and beauty items.

Responsibilities

• Provide style advice and five-star service to customers.
• Drive sales and grow share in fashion, home and beauty.
• Act as a brand ambassador and keep standards high in a fast-paced environment.
• Be digitally confident and use Sparks App and in-store devices to assist customers.

Skills

Customer service

Retail sales

Team player

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty division. You will deliver style guidance and five-star service on the shop floor, with early morning shifts as part of a dynamic team.

You’ll be a frontline ambassador, helping customers discover on-trend items and using Sparks App to enhance the shopping experience. The role suits those who enjoy a fast-paced retail environment, value teamwork, and want to contribute to M&S transformation goals while delivering