Evening Fashion & Home Customer Assistant

Marks & Spencer Plc; Lisburn; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for the Fashion, Home & Beauty section to deliver style advice and five-star service. You will help customers discover our latest fashion items and act as a confident brand ambassador.

The role operates in a high-demand store environment with late-night and weekend shifts. Flexibility and comfort with digital tools, including the Sparks App, are essential to support the transformation and drive sales.

Qualifications

• Experience in customer-facing retail roles.
• Comfort using digital tools and apps to assist customers.
• Able to communicate fashion advice clearly and politely.

Responsibilities

• Provide stylish advice and five-star service to customers.
• Drive sales and help customers discover fashion items.
• Utilize Sparks App and in-store devices to assist shoppers.
• Adapt to peak periods and maintain store standards with speed and accuracy.

Skills

Customer service

Retail experience

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for the Fashion, Home & Beauty section to deliver style advice and five-star service. You will help customers discover our latest fashion items and act as a confident brand ambassador.

The role operates in a high-demand store environment with late-night and weekend shifts. Flexibility and comfort with digital tools, including the Sparks App, are essential to support the transformation and drive sales.