Fashion Frontline Associate: Flexible Hours & Digital Savvy

Marks and Spencer; Worcester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer in Worcester is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You’ll deliver style advice and five-star service on the shop floor, helping customers find on-trend items and boosting our seasonal ranges.

This role thrives in a fast-paced, high-demand environment where being digitally confident with Sparks App and in-store devices enhances the customer journey. We value resilience, teamwork and flexible availability across busy days.

Qualifications

• Being digitally confident is essential.
• Customer-focused mindset with a can-do attitude.
• Able to handle busy, high-demand store environments.

Responsibilities

• Deliver style advice and five-star service on the shop floor.
• Drive sales and help customers discover fashion items.
• Act as a resilient, confident brand ambassador for M&S.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in Worcester is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You’ll deliver style advice and five-star service on the shop floor, helping customers find on-trend items and boosting our seasonal ranges.

This role thrives in a fast-paced, high-demand environment where being digitally confident with Sparks App and in-store devices enhances the customer journey. We value resilience, teamwork and flexible availability across busy days.