Frontline Fashion Associate | Digital & Customer Expert

MARKS&SPENCER; Bournemouth; On-site; GBP 19,000 - 23,000; Part time

Job summary

Marks & Spencer in Bournemouth's Fashion, Home & Beauty section is seeking a Customer Assistant to deliver style advice and five-star service on the shop floor. You'll drive sales, help customers discover the latest fashion items, and stay digitally confident with Sparks App and in-store devices in a fast-paced retail environment.

Be a brand ambassador, flexible to shift patterns, and contribute to a positive store atmosphere while maintaining high standards of service and efficiency for every

Qualifications

• Customer-focused with a passion for fashion and service.
• Ability to drive sales and help customers discover products.
• Comfort using digital tools and in-store devices.
• Strong team player who stays flexible in a fast-paced retail environment.

Responsibilities

• Provide style advice and five-star service on the shop floor.
• Drive sales and help customers explore fashion items.
• Operate in a high-demand environment with speed and accuracy.
• Use Sparks App and in-store devices to enhance the customer experience.
• Maintain brand standards and contribute to a positive store atmosphere.
• Stay flexible to meet store needs and shifts.

Skills

Customer service

Sales

Digital literacy

Teamwork

Tools

Sparks App

Job description

Marks & Spencer in Bournemouth's Fashion, Home & Beauty section is seeking a Customer Assistant to deliver style advice and five-star service on the shop floor. You'll drive sales, help customers discover the latest fashion items, and stay digitally confident with Sparks App and in-store devices in a fast-paced retail environment.

Be a brand ambassador, flexible to shift patterns, and contribute to a positive store atmosphere while maintaining high standards of service and efficiency for every