Fashion & Beauty Frontline Associate

Marks and Spencer; Southampton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the Fashion, Home & Beauty section is seeking a Customer Assistant to join the frontline team. You’ll deliver style advice and five-star service in a fast-paced retail environment, helping customers find on-trend items and ensuring a smooth shopping experience.

Be ready to drive sales, stay digitally confident with Sparks App and in-store devices, and work flexibly as part of a dynamic store team navigating our transformation journey.

Qualifications

• Experience in delivering customer service in a busy retail environment.
• Ability to help customers discover fashion and home items.
• Comfort using digital tools to assist customers.

Responsibilities

• Provide style advice and five-star service on the frontline.
• Drive sales and help customers find on-trend products.
• Utilize Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards with speed and accuracy in a fast-paced store.
• Collaborate with the store team to stay flexible and energized.

Skills

Customer service

Sales drive

Digital tools

Team player

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the Fashion, Home & Beauty section is seeking a Customer Assistant to join the frontline team. You’ll deliver style advice and five-star service in a fast-paced retail environment, helping customers find on-trend items and ensuring a smooth shopping experience.

Be ready to drive sales, stay digitally confident with Sparks App and in-store devices, and work flexibly as part of a dynamic store team navigating our transformation journey.