Fashion Frontline Assistant - Style, Service & Growth

Marks and Spencer; Banbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Banbury is hiring a Customer Assistant for our Fashion, Home & Beauty department. You’ll deliver style advice and five-star service on the shop floor, helping customers find on-trend items and creating a great store experience.

This role suits people who love pace, enjoy team work, and are digitally confident with tools like Sparks App. Shifts include weekday evenings and weekend trading, with a dynamic, customer-focused environment.

Qualifications

• Experience in customer service is preferred.
• Able to work evenings and weekends.
• Comfort with digital tools and devices used in-store.

Responsibilities

• Deliver style advice and five-star service to customers on the shop floor.
• Drive sales and promote fashion, home and beauty items.
• Be digitally confident, using Sparks App and in-store devices to enhance the customer experience.
• Work as part of a team to maintain store standards and meet targets.

Skills

Customer service

Communication

Teamwork

Sparks App

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in Banbury is hiring a Customer Assistant for our Fashion, Home & Beauty department. You’ll deliver style advice and five-star service on the shop floor, helping customers find on-trend items and creating a great store experience.

This role suits people who love pace, enjoy team work, and are digitally confident with tools like Sparks App. Shifts include weekday evenings and weekend trading, with a dynamic, customer-focused environment.