Family Support Worker

Cheshire East Council; Macclesfield; Hybrid; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Hybrid/remote working

Green car scheme

Public pension

Cycle to work

Employee assistance

Job summary

Cheshire East Council invites applications for a permanent part-time Family Support Worker based in Macclesfield. The role is 18.5 hours weekly across Wednesday mornings and Thursday and Friday all day, delivering community-based support to children, young people and families.

You will work closely with families, identify needs, develop care plans, maintain records and liaise with other agencies to secure resources while upholding safeguarding and statutory requirements.

Qualifications

• NVQ Level 3 in Child Care or equivalent.
• Experience with children/young people, including trauma or challenging behaviour.
• Experience of working with multi-agencies.
• Knowledge of children’s services frameworks, Families First Reforms and safeguarding.
• Awareness of safeguarding responsibilities.
• Ability to write cohesive, persuasive reports and communicate effectively.
• Commitment to continuous learning and teamwork.

Responsibilities

• Act as a key worker for a small group of children, families in the community.
• Devise and review individual care plans/pathway plans to meet identified needs.
• Maintain effective record systems for reports and care planning.
• Liaise with other agencies, parents and professionals to mobilize resources.
• Ensure compliance with statutory requirements and departmental policies.
• Network within local communities to broaden resources for children in need and families.

Skills

NVQ Level 3

Experience with children/young people

Multi-agencies experience

Safeguarding knowledge

Written communication

Teamwork

Education

NVQ Level 3/Child Care

Job description

At Cheshire East we're offering an opportunity for someone to help transform lives and to play a defining role in the next chapter for children and families in Cheshire East as we build something special, to last.

We have an exciting opportunity for a permanent part-time Family Support Worker, based at Macclesfield. The hours of working are 18.5 hours per week, Wednesday morning, and all day Thursday and Friday. The role will be to support children, young people and their families in the community through a range of interventions which improve family/individual functioning.

About the Role

You will play a key role in helping children, young people and families achieve positive and sustainable change. Working closely alongside families, you will build trusted relationships, identify strengths and needs, and provide targeted support that improves outcomes for children and reduce the need for statutory intervention.

We are looking for a passionate and committed professional who believes in the power of relationships to create lasting change for children and families.

You will be motivated by working alongside families, recognising their strengths and supporting them to achieve positive outcomes. You will be a confident communicator, able to work collaboratively with colleagues and partners, and committed to delivering high quality, child centred support.

In this role you will lead on

• Act as a key worker to a small number of children, young people and their families, working in partnership with them and any other relevant persons to identify and meet their assessed needs within the community.
• Devise, implement and review individual care/support plans/pathway plans so that families are properly supported to the standards identified in the service specification.
• Maintain effective record systems to enable the preparation of necessary reports to contribute to the care planning process.
• Liaise and communicate with other agencies, parents and professional staff so that appropriate resources may be identified and mobilized for the benefit of children, young people and their families.
• Be aware of and comply with the statutory requirements, departmental policies, equal opportunities and other regulations and procedures in order to ensure statutory and Departmental requirements are met.
• Network within local communities in order to increase the range of resources available to "children in need" and their families and care leavers.

The successful candidate will bring

• NVQ Level 3 qualification or equivalent in Child Care
• Demonstrable experience of working with children / young people especially with trauma, neglect or challenging behaviour.
• Experience of working with multi-agencies
• Strong knowledge of legislative children's service frameworks, Families First Reforms and safeguarding responsibilities.
• Awareness of safeguarding responsibilities.
• Ability to write cohesive, and persuasive reports to influence successful outcomes.
• Effective written and verbal communication skills
• A commitment to continuous learning, teamwork and improving outcomes for children, young people and families.

In return we are able to offer:

• A competitive salary - Between£32,578 per annum - £35,570 per annum (CEC NJC - Grade 7) Pro-rata with guaranteed yearly pay increases.
• Enhanced annual leave - Start with an impressive34 days of annual leave(including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave - Want more time off? You can purchaseup to 10 extra daysof annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
• Flexible working pattern - Enjoy a37-hour standard full-time work week with the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
• Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There's no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension - Secure your future with ourcareer average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life's challenges, both at work and in your personal life
• Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
• Gym, Swim and Group Fitness at all 16 facilities
• Off-Peak Racket Sports
• Athletics Tracks
• Sauna/Steam/Spa

Join us and experience a workplace that truly values and supports you!

Interviews will take place on Wednesday 11th November 2026

As an equal opportunities' employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.