Family Support Worker

School Improvement Liverpool Ltd; Liverpool; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Professional development

Employee assistance programme

Competitive terms and conditions

Collaborative Trust environment

Direct impact on pupils and families

Job summary

St Joseph Catholic Multi Academy Trust is seeking a proactive Family Support Worker in Liverpool to support attendance, wellbeing and educational engagement across academies. You will work with pupils, families and staff to identify barriers and provide practical help.

Reporting to the Head of Safeguarding, Attendance, Behaviour and Culture, you will travel between Trust academies, with flexible working options discussed. Full-time term-time hours are typical.

Responsibilities

• Support schools and families to improve attendance and engagement.
• Coordinate attendance-focused work with school leaders and partners.
• Develop, implement and review attendance action plans for children and families.
• Assist reintegration planning after disruptions to schooling.
• Promote positive engagement in education and life chances.
• Contribute to strategies reducing suspension and disengagement from education.
• Support children and families with identified SEND needs and services.
• Collaborate with SENDCOs, psychologists, health professionals and agencies.
• Promote inclusive practice and reasonable adjustments for development.
• Understand SEND Code of Practice and EHCP processes.
• Maintain timely evidence-based reports for statutory and Trust reporting requirements.
• Undertake home visits and risk assessments and ensure safeguarding.

Skills

Communication skills

Experience with families

Attendance support

Job description

Family Support Worker (St Joseph Catholic Multi Academy Trust)

Employer Information

Employer St Joseph Catholic Multi Academy Trust Address Port of Liverpool Building, Pier Head, Liverpool, England L3 1BY Website https://sjcmat.co.uk/

SJCMAT is a growing family of Catholic schools serving communities across the North West. Inspired by our mission to provide the highest quality Catholic education, we are committed to ensuring that every child flourishes academically, spiritually and personally. Joining our Trust means becoming part of a welcoming, values-led community that is committed to improving children’s lives. You will work alongside experienced and dedicated colleagues across our academies, with opportunities to share good practice, develop your expertise and make a meaningful difference to pupils and families. We aim to provide a supportive working environment in which colleagues feel valued and can continue to grow. Benefits include:

Benefits include:

• 1. Access to extensive professional development, training and opportunities to strengthen your knowledge and skills
• 2. An employee assistance programme providing confidential support for personal and work-related matters
• 3. Competitive terms and conditions of employment, together with a supportive approach to colleague wellbeing
• 4. The opportunity to work collaboratively with skilled colleagues across the Trust and wider Archdiocese family
• 5. A varied and rewarding role in which your work can have a direct, positive impact on children, families and school communities

Our benefits offer will continue to develop as the Trust grows. Eligibility and the detailed terms of individual schemes may apply.

Role Information

Job Title Family Support Worker Job Type Pastoral Job Phase N/A Location Liverpool

Grade Grade 6 Actual Salary Information N/A Actual Salary Range £35,412 to £39,862 per annum Contract Type Permanent Contract Term Full time, Term time only Closing Date Saturday, November 7th, 2026

About the Role

We are seeking a positive, enthusiastic and compassionate Family Support Worker who shares our commitment to transforming children’s lives through a world-class education. Working in partnership with our academies, you will support children and families when attendance, punctuality or wider family circumstances are affecting a pupil’s education and wellbeing. You will put the child at the centre of your work, build trusting relationships with families and work alongside academy staff and external services to identify barriers, agree practical support and help pupils engage successfully with school. You will contribute to improved outcomes for pupils who are persistently or severely absent by providing early help, targeted family support and effective challenge where appropriate. The role reports to the Head of Safeguarding, Attendance, Behaviour and Culture, forms part of the Trust Central Team and requires regular travel between Trust academies. We welcome conversations about flexible working arrangements.

Attendance, Behaviour and Inclusion

• Support schools and families to improve attendance, particularly for children who are persistently absent, severely absent or at risk of becoming persistently absent
• Coordinate attendance-focused work with school leaders, attendance teams and relevant partners to identify barriers, agree responsibilities and review progress.
• Support the development, implementation and review of attendance action plans for children and families.
• Assist in reintegration planning following suspension, periods of absence, alternative provision placements or other significant educational disruption.
• Promote positive engagement in education, supporting children and young people to access their full educational entitlement and improve life chances.
• Contribute to strategies which reduce the risk of suspension, exclusion and disengagement from education.

SEND and Inclusion

• Support children and families with identified or emerging special educational needs and disabilities to access appropriate support and services.
• Work collaboratively with SENDCOs, educational psychologists, health professionals and other agencies to improve outcomes for children with additional needs.
• Promote inclusive practice and advocate for reasonable adjustments that support children's educational, social and emotional development.
• Develop an understanding of the SEND Code of Practice and the graduated approach to meeting children's needs.
• Support families to engage positively with statutory assessment, Education, Health and Care Plan (EHCP) processes and review arrangements where appropriate.

Outcome Monitoring and Impact Evaluation

• Measure and evaluate the effectiveness of interventions through the use of outcome-based planning and review processes.
• Maintain evidence of progress and impact against agreed objectives and statutory reporting requirements.
• Analyse information relating to attendance, safeguarding, educational engagement, wellbeing and family functioning to inform decision-making.
• Contribute to quality assurance activities, audits and service evaluations to ensure continuous improvement.
• Produce timely, evidence-based reports that show progress against agreed objectives, demonstrate the impact of interventions and meet statutory and Trust reporting requirements.

Lone Working and Home Visits

• Undertake home visits and community-based work in accordance with Trust lone-working procedures and risk management protocols.
• Complete dynamic risk assessments before and during visits and take appropriate action to safeguard self and others.
• Report incidents, concerns or emerging risks promptly through agreed procedures.
• Work flexibly and safely across family homes, schools and community venues, following agreed lone-working and check-in arrangements.

Personal Qualities

• 1. Are you passionate about helping children and families overcome barriers to education?
• 2. Do you have experience of working directly with children, young people and vulnerable families?
• 3. Can you build trusting, respectful relationships while maintaining clear professional boundaries?
• 4. Are you confident in identifying needs, agreeing support plans and reviewing progress with families and professionals?
• 5. Can you work sensitively and persistently with families where attendance, punctuality or engagement is a concern?
• 6. Do you understand safeguarding responsibilities and know when and how to elevate concerns?
• 7. Are you an effective communicator who can organise a varied caseload, keep accurate records and work both independently and as part of a team?