Family Support Specialist - Prison Visitor Centre

Prison Advice and Care Trust; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free confidential advice

Cycle to work scheme

Life assurance

Eye care vouchers

Generous annual leave

Job summary

PACT is seeking a Family Support Worker for HMP Brixton to provide practical and emotional support to families visiting loved ones in the visitor centre, and to help run visitor centre services including play, children’s activities and catering.

Based mainly in the visits hall and visitor centre, you will assist with planning family days, support the play service, and work evenings and weekends in line with visits schedules.

Qualifications

• Experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families.
• Excellent organisational skills and the ability to manage a demanding workload.
• Ability to contribute to planning and development of Pact’s family work; knowledge of safeguarding/child protection practice.
• Excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

Responsibilities

• Provide support to families visiting loved ones in the visitor centre.
• Facilitate prison visits and family days in the visitor centre and visits hall.
• Support the play service and other visitor centre services (play, children’s activities, catering).
• Liaise with internal teams and external agencies to coordinate family support.
• Work set shift patterns including evenings and weekends in line with visits schedule.

Skills

Family support

Safeguarding knowledge

Interpersonal skills

Partnership building

Organisational skills

Job description

PACT is seeking a Family Support Worker for HMP Brixton to provide practical and emotional support to families visiting loved ones in the visitor centre, and to help run visitor centre services including play, children’s activities and catering.

Based mainly in the visits hall and visitor centre, you will assist with planning family days, support the play service, and work evenings and weekends in line with visits schedules.