Family Support Coordinator

Home-Start Stroud and Gloucester; England; Remote; GBP 29,000 - 36,000; Part time

Benefits offered by this job

Travel expenses reimbursed

Job summary

Home-Start Stroud and Gloucester is seeking a kind, compassionate Family Support Coordinator to extend services across Tewkesbury, Cheltenham and the Forest of Dean. The role focuses on building relationships, coordinating early support and welcoming community drop-ins to help families with young children.

Working with another coordinator, you will develop and deliver targeted family support, recruit and supervise home-visiting volunteers, and collaborate with health visitors and local partners

Qualifications

• Experience of working with children, parents or families, ideally in early years, community or family support.
• Excellent interpersonal skills and the ability to build trusting relationships.
• A clear commitment to safeguarding, confidentiality and inclusive practice.

Responsibilities

• Building trusting relationships with families, assessing their needs and coordinating appropriate support.
• Developing and delivering community drop-ins and activities that help families connect and access early support.
• Recruiting, training, matching and supervising home-visiting volunteers.
• Working with health visitors, family hubs, early years professionals and community organisations to strengthen referral pathways.
• Reaching isolated families and those who face barriers to accessing services.
• Using family feedback to shape and improve services.
• Maintaining accurate records, monitoring outcomes and meeting safeguarding and quality standards.

Skills

Experience with families

Interpersonal skills

Safeguarding knowledge

Team collaboration

Organisational skills

Community partnerships

Job description

Family Support Coordinator

Following a recent restructure, the charity is extending its services into Tewkesbury, Cheltenham and the Forest of Dean, building on existing relationships and reaching more families who would benefit from early support.

We're looking for a kind, compassionate and motivated Family Support Coordinator who believes that strong relationships and consistent care can make a lasting difference to families.

Job Details

• Position: Family Support Coordinator
• Location: Remote/Gloucestershire, with regular travel across Tewkesbury, Cheltenham and the Forest of Dean
• Hours: Part-time, 30 hours per week
• Salary: £32,597 per annum pro rata
• Contract: 12-month fixed term
• Closing Date: Monday 23 November 2026, 9am
• Interview Date: Interviews will take place on a rolling basis,

The Role

Working alongside another Family Support Coordinator, you'll help develop and deliver family support services across the area. You'll play a key role in establishing a programme that combines targeted family support, trained home-visiting volunteers and welcoming community drop-ins. This is a varied, hands-on opportunity to build meaningful relationships, support families with young children and help shape services that make a real difference in local communities.

Key Responsibilities

• Building trusting relationships with families, assessing their needs and coordinating appropriate support.
• Developing and delivering community drop-ins and activities that help families connect and access early support.
• Recruiting, training, matching and supervising home-visiting volunteers.
• Working with health visitors, family hubs, early years professionals and community organisations to strengthen referral pathways.
• Reaching isolated families and those who face barriers to accessing services.
• Using family feedback to shape and improve services.
• Maintaining accurate records, monitoring outcomes and meeting safeguarding and quality standards.

About You

We're looking for someone who shares the organisations values and will be a positive addition to the team. You'll enjoy getting to know people and understand that good relationships are built through listening, consistency and respect. You'll be someone who works well with others, is willing to learn and is comfortable taking initiative and will care about families and believe that everyone deserves to be treated with dignity and without judgement.

We're particularly interested in people who know the area, whether you live locally, have worked in these communities or already have connections with local organisations. We care most about finding someone with the right approach, experience and commitment to the families we support.

We're looking for someone who brings

• Experience of working with children, parents or families, ideally in early years, community or family support.
• An understanding of the challenges families can face and why preventative support matters.
• Excellent interpersonal skills and the ability to build trusting relationships.
• A supportive and collaborative approach to working with colleagues and volunteers.
• Good organisational skills and the confidence to manage their own workload.
• A willingness to build new partnerships and contribute ideas as our services develop.
• A clear commitment to safeguarding, confidentiality and inclusive practice.

Experience of coordinating volunteers, delivering community groups or working with local services would be particularly welcome. You don't need to know everything from day one as you will be supported to learn the approach and develop your skills.

We understand that travelling to Stroud may be challenging for some candidates and can offer flexibility around some induction sessions to ensure we find the right person. Work-related travel expenses will be reimbursed and this role will involve travel across the area and occasional attendance at wider team meetings.

Why Work Here

Join a small, supportive organisation committed to helping families give children the best possible start in life. You'll join a welcoming team where your ideas are valued and you'll have the opportunity to help shape and develop services across Gloucestershire.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Children, Child, Family, Early Years, Community, Children's Support Worker, Child Support Worker, Family Support Worker, Early Years Support Worker, Community Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP