Family Help Team Leader

Gloucestershire County Council; United Kingdom; Hybrid; GBP 48,000 - 51,000; Part time

Benefits offered by this job

Flexible working

Hybrid work model

Annual leave 25.5 days/30.5 after 5y

Employee Assistance Programme

Occupational health service

Cycle to Work scheme

Green Car Salary Sacrifice

Career development

Job summary

Gloucestershire County Council is seeking a part-time Family Help Team Leader to guide a multidisciplinary team delivering targeted early help and child in need services across Cheltenham Locality. You will coordinate plans, supervise Family Help Leads and ensure continuity of support for families through a relational practice framework.

The role offers flexible hybrid working arrangements, a comprehensive development programme, and opportunities to specialise in parenting and family

Qualifications

• Experience leading Family Help teams.
• Knowledge of safeguarding and child welfare.
• Strong leadership and people-management skills.

Responsibilities

• Lead a multidisciplinary Family Help team to deliver targeted early help to court work.
• Coordinate Family Help plans delivered by Family Help Leads in local Family Hubs.
• Provide supervision, oversight and professional development for the team.

Skills

Team leadership

Supervision

Stakeholder engagement

Communication

Decision making

Job description

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This is a Gloucestershire County Council job.

• Job Title: Family Help Team Leader
• Salary: £48,226 - £51,356 per annum subject to experience
• Contract Type: Permanent
• Closing Date: 22/11/2026
• Job Requisition Number: 14746
• This post is open to job share

Make a real difference to children and families

Following significant growth and investment in Gloucestershire Children’s Services, we are creating the new position of Family Help Team Leader. In Gloucestershire we are passionate about ensuring we continue to build resilient, diverse multi-disciplinary teams as we implement the Department for Education's Families First Partnership Programme (FFPP) reforms.

Our new Family Help teams work alongside our Intensive Intervention Teams and Early Intervention and Community Teams - which include Parenting Practitioners, Intensive Family Support Workers, Family Group Decision Making Practitioners, SEND support practitioners and multi-agency partners such as employment advisors, mental health practitioners, IDVAs and our local network of children’s centres and family hubs - to provide responsive, flexible, relational support to families in need of support.

About the role

Family Help Team Leaders will be part of a collaborative multidisciplinary leadership team working alongside a Family Help Team Leader (Social Work) reporting to a Family Help Team Manager. Together, you will lead a team working across Family Help (from targeted early help to court work) helping ensure families experience continuity of support from a trusted lead practitioner rather than unnecessary changes in workers as needs change.

You will hold expertise and responsibility for ensuring excellent outcomes for children supported through Targeted Early Help and Child in Need. You will be the team’s link person for coordinating Family Help plans delivered by Family Help Leads in the local Family Hubs.

You will supervise a team of Family Help Leads with backgrounds in a range of disciplines and offer the whole team advice, guidance and oversight of evidence-based support and interventions.

As a Family Help Team Leader, you will ensure that your team builds positive and purposeful relationships with children, young people and their families, undertaking Family Help assessments, coordinating multi-agency support and delivering evidence-informed interventions that build resilience, reduce risk and improve outcomes. You will offer excellent reflective supervision aligned to Gloucestershire’s Relational Systemic Practice Framework.

If successful, you will be supported through a comprehensive workforce development programme run by Gloucestershire’s Academy, including Families First training, reflective supervision and opportunities to develop specialist expertise in Family Help practice such as training opportunities in parenting programmes, safer relationships domestic abuse programmes, and systemic practice.

We are recruiting a permanent Family Help Leader to join our Cheltenham Locality, working part-time at 0.7 FTE.

Reward and support

For all your hard work, you will receive the following:

• between £48,226- £51,356 per annum subject to experience
• flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• option to purchase 10 days of additional leave per year
• family friendly policies and benefits to help support you and your family
• supportive and positive working environment with regular, robust supervision
• access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• an in-house Occupational Health service
• links to employee networks such as Prism (LGBT+) and the Young Employees Network
• career development and qualification opportunities
• access to our Social Work Academy
• Cycle to Work scheme (eligibility criteria and t&cs apply)
• Green Car Salary Sacrifice Scheme (eligibility criteria and t&cs apply)

What we offer

• the opportunity to be part of significant national reform and service development
• a supportive, experienced and values-led workforce
• practice underpinned by Systemic Practice and a commitment to learning and development
• meaningful work that helps prevent escalation to higher-level services
• flexible working arrangements where service needs allow

You will be joining an authority that is committed to delivering the best possible outcomes for children and families, recognising the importance of reflective practice, collaboration, and professional curiosity.

About you

We are looking for motivated and compassionate managers who will:

• lead and motivate multidisciplinary teams to deliver high-quality, child-centred services
• provide strong professional supervision and support, helping staff to develop, perform and achieve their potential
• build effective partnerships across health, education, social care and community organisations to achieve the best outcomes for families
• make confident, evidence-based decisions, balancing risk, need and available resources
• drive continuous improvement and positive change, creating a culture of learning, reflection and professional development
• champion high standards of practice, quality assurance and service excellence
• communicate and influence effectively, adapting their style to engage families, colleagues, partners and senior stakeholders
• demonstrate emotional intelligence and resilience, remaining calm and effective in challenging and fast-paced environments
• be highly organised and adaptable, able to manage competing priorities and respond to changing demands
• promote equality, diversity and inclusion, ensuring services are fair, accessible and responsive to the needs of all children and families
• build positive relationships and professional networks, working collaboratively whilst constructively challenging where necessary
• hold a full driving licence and have access to a car

We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications.

Interviews will take place in person W/C 30th November 2026.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Under the terms of our Safer Recruitment Policy, if you are invited to interview, we will take up safeguarding references prior to your interview to understand your suitability to work with vulnerable children. These references will then be discussed in your interview. Please give details of at least two referees, one of whom must be your present and/or last employer and the other from a previous employer(s). These will need to cover the last three years of employment/education. In the case of applicants leaving full time education or not having worked since doing so, the Head of School, College or University should be one of the named referees. We do not accept references from friends or family members or workplace colleagues (who are not more senior).To ensure we process your application in a speedy and efficient way, we will contact your referees by DocuSign. Where appropriate, please inform them of your application.

Additional Information

To access the Job Profile for this role, please follow the link below:-

This position is subject to a DBS check.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.