Family Support Coordinator

Third Sector

England

Hybrid

GBP 29,000 - 36,000

Part time

14 days+

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Job summary

Not For Profit People is recruiting a Family Support Coordinator to work remotely with Gloucestershire families across Tewkesbury, Cheltenham and the Forest of Dean. The role is 30 hours per week, part-time, and involves travel to local communities to deliver early support and build trusted relationships.

You will develop family support programmes, coordinate volunteers, collaborate with health visitors and local services, and ensure safeguarding and outcomes are recorded.

Qualifications

  • Experience of working with children, parents or families, ideally in early years.
  • Understanding of preventative family support and early intervention.
  • Excellent interpersonal skills and ability to build trust.
  • Strong teamwork and collaboration with volunteers and professionals.
  • Good organisational skills and ability to manage workload.
  • Commitment to safeguarding, confidentiality and inclusive practice.

Responsibilities

  • Build trusting relationships with families, assess needs, and coordinate support.
  • Develop and run community drop-ins and activities for families.
  • Recruit, train, supervise home-visiting volunteers.
  • Collaborate with health visitors, family hubs and community organisations to strengthen referrals.
  • Reach isolated families and address access barriers.
  • Use feedback to shape and improve services; maintain records and monitor outcomes.

Skills

Experience with children
Interpersonal skills
Organisational skills
Partnership development
Safeguarding experience
Area knowledge

Job description

# Family Support CoordinatorNFP PeopleRemote/Gloucestershire, with regular travel across Tewkesbury, Cheltenham and the Forest of Dean£32,597 per annum pro rataPart TimeEmployeeRemote23 November 2026View more categories* Job DetailsFamily Support CoordinatorFollowing a recent restructure, the charity is extending its services into Tewkesbury, Cheltenham and the Forest of Dean, building on existing relationships and reaching more families who would benefit from early support.We're looking for a kind, compassionate and motivated Family Support Coordinator who believes that strong relationships and consistent care can make a lasting difference to families.**Position:** Family Support Coordinator**Location:** Remote/Gloucestershire, with regular travel across Tewkesbury, Cheltenham and the Forest of Dean**Hours:** Part-time, 30 hours per week**Salary:** £32,597 per annum pro rata**Contract:** 12-month fixed term**Closing Date:** Monday 23 November 2026, 9am**Interview Date:** Interviews will take place on a rolling basis, so apply as early as possible.**The Role**Working alongside another Family Support Coordinator, you'll help develop and deliver family support services across the area. You'll play a key role in establishing a programme that combines targeted family support, trained home-visiting volunteers and welcoming community drop-ins. This is a varied, hands-on opportunity to build meaningful relationships, support families with young children and help shape services that make a real difference in local communities.**Key responsibilities include:*** Building trusting relationships with families, assessing their needs and coordinating appropriate support.* Developing and delivering community drop-ins and activities that help families connect and access early support.* Recruiting, training, matching and supervising home-visiting volunteers.* Working with health visitors, family hubs, early years professionals and community organisations to strengthen referral pathways.* Reaching isolated families and those who face barriers to accessing services.* Using family feedback to shape and improve services.* Maintaining accurate records, monitoring outcomes and meeting safeguarding and quality standards.**About You**We're looking for someone who shares the organisations values and will be a positive addition to the team. You'll enjoy getting to know people and understand that good relationships are built through listening, consistency and respect. You'll be someone who works well with others, is willing to learn and is comfortable taking initiative and will care about families and believe that everyone deserves to be treated with dignity and without judgement.We're particularly interested in people who know the area, whether you live locally, have worked in these communities or already have connections with local organisations. We care most about finding someone with the right approach, experience and commitment to the families we support.We're looking for someone who brings:* Experience of working with children, parents or families, ideally in early years, community or family support.* An understanding of the challenges families can face and why preventative support matters.* Excellent interpersonal skills and the ability to build trusting relationships.* A supportive and collaborative approach to working with colleagues and volunteers.* Good organisational skills and the confidence to manage their own workload.* A willingness to build new partnerships and contribute ideas as our services develop.* A clear commitment to safeguarding, confidentiality and inclusive practice.Experience of coordinating volunteers, delivering community groups or working with local services would be particularly welcome. You don't need to know everything from day one as you will be supported to learn the approach and develop your skills.We understand that travelling to Stroud may be challenging for some candidates and can offer flexibility around some induction sessions to ensure we find the right person. Work-related travel expenses will be reimbursed and this role will involve travel across the area and occasional attendance at wider team meetings.**Why Work Here?**Join a small, supportive organisation committed to helping families give children the best possible start in life. You'll join a welcoming team where your ideas are valued and you'll have the opportunity to help shape and develop services across Gloucestershire.We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.You may also have experience in areas such as Children, Child, Family, Early Years, Community, Children’s Support Worker, Child Support Worker, Family Support Worker, Early Years Support Worker, Community Support Worker.Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
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