Family Support Assistant

Derbyshire County Council; East Midlands; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

25 days annual leave

Flexi time

Public sector pension

Incremental pay increase

Cycle to work scheme

Discounts at county leisure centres

Job summary

Derbyshire County Council is recruiting a Family Support Assistant to provide care for children with disabilities in their family homes, based at The Outback in Chesterfield. The role includes early mornings and evenings, weekend rota duties, and supporting parents during school holidays while remaining in the home.

An entry level Level 2 Health and Social Care qualification with Care Certificate is required, with the opportunity to complete training and supervision provided by a dedicated

Qualifications

• Entry level qualification in Level 2 Health and Social Care (or equivalent) and completion of The Care Certificate.
• If not held, candidate must be willing to work towards within six months of starting.

Responsibilities

• Care for children and young people with disabilities in family homes, including moving and handling and personal care.
• Support daily routines: getting up, getting ready for bed, and daytime activities when school holidays arise.
• Work early mornings and evenings with potential weekend shifts on a rota basis (5 from 7 days).
• Liaise with professionals and colleagues; IT tasks as required; participate in supervision and training.

Education

Level 2 Health and Social Care (or equivalent)

Job description

Closing date: 18 October 2026

We are pleased to offer an exciting opportunity for a Family Support Assistant (FSA) to join our team within the Children with Disabilities Service, based at The Outback in Chesterfield.

The successful candidate will work alongside a small team of other experienced FSA’s and Residential Children’s Workers within The Outback service and provide a wide range of support to children with disabilities, young people and their families in the Chesterfield and surrounding areas.

The primary focus of the FSA role is to care for children and young people with disabilities within their family homes. This will include, moving and handling, hoisting, personal care, showering and or bathing, supporting them to get up and ready for their day and supporting them to get ready for bed in the evening. We also provide support during the daytime in school holidays to allow parents some time to rest whilst remaining in the home. The role could also include other targeted work to support identified need in the family home.

The FSA role does include early morning and evening visits, with split shifts.

An example would be 6am-9am/4.30pm-6.30pm (this is only an example and not an accurate reflection due to the requirement to meet the needs of the service). Some weekend work would also be expected on a rota basis, and you would be expected to work 5 from 7 days per week.

If you were working at the weekend, we would ensure that you had the equivalent time off during the week. Enhanced payments are also made before 6am and after 7pm. There are some tasks that will require the use of a laptop which DCC will provide, including a mobile phone.

Full training will be given for IT tasks. You will be required to have the confidence to professionally challenge when necessary and to liaise with other professionals/colleagues. An understanding and interest of the issues facing disabled young people is vital.

This post requires an entry level qualification of a ‘Level 2 Health and Social Care’ (or equivalent) and completion of The Care Certificate. If you do not hold the qualification or The Care Certificate, you must be willing to work towards this once in post (within six months of the post commencing).

There is an experienced management team based at The Outback who will offer ongoing support through regular Formal Supervision, Group Supervision/Challenge Days and Team Meetings, and there is a strong commitment to induction for new workers, along with training and continuing personal development.

For more in-depth information and to discuss this opportunity further please call Debbie Hill (Manager) on 07717 541805 or Max Tuckwood (Deputy Manager) on 07929 851144.

What we offer you:

• 25 days of annual leave plus another 5 once you reach 5 years of continuous service.
• Flexi time scheme.
• Generous local government pension scheme.
• Guaranteed incremental annual pay increase.
• Cycle to work scheme.
• Discounts at selected county leisure centres and much more!

Provisional Interview Date : Week commencing 26th October 2026