Family Processing Clerk

Citrusclerk; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Family Processing Clerk to join their team. This role involves managing sensitive family court documents, ensuring compliance with legal procedures, and providing exceptional customer service in a fast-paced environment. The ideal candidate will possess strong organizational skills and attention to detail, capable of handling multiple priorities while maintaining professionalism. This position offers a unique opportunity to contribute to important family-related court matters, interact with various stakeholders, and ensure the smooth operation of court processes. If you're looking to make a meaningful impact in a supportive environment, this could be the perfect fit for you.

Qualifications

• One year of clerical or administrative experience required, preferably in a legal setting.
• Graduation from high school or possession of an accredited equivalency diploma.

Responsibilities

• Processes and maintains family court cases including dependency and adoption.
• Reviews time-sensitive documents and maintains accurate case records.
• Delivers professional customer service to diverse stakeholders.

Skills

Organizational Skills

Attention to Detail

Customer Service

Legal Document Processing

Education

High School Diploma

Clerical or Administrative Experience

Tools

Benchmark

SCORSS

JustFOIA

Intellidact

Job description

GENERAL DESCRIPTION OF POSITION

A family processing clerk performs specialized clerical work processing family court documents, managing sensitive case information, and providing customer service for family-related court matters. This position handles confidential cases including dependency, adoption, and domestic relations while ensuring compliance with Florida Statutes and court procedures. They interact with attorneys, defendants, and the public while maintaining professionalism in high-pressure environments. Additionally, they oversee scheduling, process court paperwork, and ensure compliance with legal procedures. This position requires attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

ESSENTIAL JOB FUNCTIONS

The tasks listed below represent essential job functions and exclude the marginal functions of the position that are incidental to the performance of essential job duties. The Clerk may assign additional responsibilities related to the area of work as necessary or during a declared emergency.

• Processes and maintains family court cases including dependency, adoption, and domestic relations matters while ensuring proper documentation and tracking.
• Reviews and processes time-sensitive documents including emergency shelter petitions, judicial waivers, custody orders, and child support modifications.
• Maintains accurate case records in multiple systems including Benchmark, SCORSS, and JustFOIA while processing confidential information through Intellidact.
• Prepares and manages various court dockets including shelter, status, judicial review, drug court, and TPR/MBI hearings.
• Processes court orders, judgments, and hearing results while coordinating with judiciary staff for emergency matters.
• Maintains proper documentation for court proceedings including arraignments, pre-trials, and adjudicatory hearings.
• Processes income withholding orders, qualified domestic relations orders, and administrative support orders.
• Performs records management duties including scanning, microfilming, and maintaining missing image reports.
• Processes vital statistics reports and manages confidential documentation.
• Handles fee assessment, verification, and collection while maintaining accurate financial records.
• Delivers professional customer service by responding to inquiries and providing assistance to diverse stakeholders through multiple communication channels.
• Reviews and processes legal documents for compliance with Florida Statutes, Rules of Court, and established procedures.
• Coordinates with various agencies including Department of Children and Families, Department of Revenue, and Guardian ad Litem program.

QUALIFICATIONS

Verifiable, related work experience may be substituted in lieu of postsecondary educational requirements if a candidate is otherwise qualified for the position. Prior experience working in a Clerk's office and with the current programs is preferred and may be given consideration in lieu of on the job experience. Related work experience may not substitute for any required licensure, certification, or registration required for the position. Substitution of postsecondary educational requirements is authorized as follows:

• Graduation from high school or possession of an accredited equivalency diploma.
• One (1) year of clerical or administrative experience required, preferably in a legal or governmental setting.

Federal and state laws require an employer to attest in writing that all deputy clerks are legally authorized
to work in the United States. The Clerk is required to comply with E-Verify and Department of Revenue
reporting requirements. Deputy clerks are required to complete an I-9 form and produce documents
establishing both employment authorization and identity. The list of acceptable documents can be located
at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents - https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

The Clerk utilizes the Florida Department of Law Enforcement (FDLE) FCIC/NCIC network and other
resources to conduct background checks on applicants selected as potential new hires. Deputy clerks
are required to submit verification of identity and undergo LiveScan fingerprinting prior to their first day of
employment. Fingerprints will be submitted to National Rap Back and are retained at FDLE and the
Federal Bureau of Investigations (FBI) for the purpose of providing notice of any subsequent
modifications to a deputy clerk's criminal history records. Fingerprints are retained for the duration of the
deputy clerk's employment. The Clerk will no longer have access to records upon separation of
employment.

Deputy clerks are required to report any incident involving an arrest or notice to appear for any criminal
charge against themselves as soon as practically possible. Employability and continued employment of
a deputy clerk who has a criminal record is decided on a case-by-case basis. Per the FBI's CJIS Security
Policy (Section 5.12.1) and the FDLE Criminal Justice User Agreement (Section III), agencies are
required to properly vet individuals prior to granting access to unencrypted CJI or to physically secure
areas where CJI is handled, processed, or stored. Records are subject to CJIS Access Review by FDLE.

The Clerk of the Circuit Court and Comptroller's office (Clerk) is a Drug-Free Workplace. This policy is
established pursuant to the drug-free workplace program under Fla. Stat. §440.101-102. During the
course of employment, all deputy clerks may be required to submit to a drug test(s) to detect the presence
or absence of any drug, including alcohol, or its metabolites which, by way of this policy, are prohibited.
The reasons for tests conducted include, reasonable suspicion, follow-up testing, post-injury/accident
testing, and negative dilute retests.