Family Liaison & Safeguarding Manager

Havering Schools; Greater London; On-site; GBP 37,000 - 40,000; Full time

Job summary

Elm Park Primary School is part of Havering Schools, seeking a compassionate Family Liaison & Safeguarding Manager to strengthen links between home, school and services. You will support attendance, safeguarding, and early help while maintaining precise records and professional boundaries.

The role requires a Level 3 qualification and experience working with families in educational settings. It is a permanent, full-time position starting January 4th 2027, with a 36-hour week and a salary in the

Qualifications

• Level 3 qualification in childcare, social care, counselling, youth work or education.
• GCSE English and maths at grade C/4 or equivalent.

Responsibilities

• Bridge between home, school and partner agencies to support families.
• Help families navigate attendance and safeguarding processes with accurate records.
• Coordinate early help and liaise with SEND processes and EHCP-related support.
• Maintain timely, confidential safeguarding records and prepare reports.

Skills

Relationship building

Communication

Multi-agency coordination

Attendance improvement

Safeguarding practice

CPOMS

Education

Level 3 qualification (childcare/education/social care)

GCSE English & Maths (grade C/4 or equivalent)

Tools

CPOMS

Job description

Grade 5 points 18-24

Elm Park Primary School

Closing on 05/10/2026 at 09:00

Enhanced DBS Check

Permanent | Full Time

36 hours per week.

Elm Park Primary School

Part of The Aspire Learning Federation

South End Road

Elm Park

Hornchurch

Essex

RM12 5UA

Tel: [phone]

E-mail: [e-mail]

Head of School: Mrs Lesley Fuller

Executive Headteacher: Ms. Victoria Morris

Family Liaison & Safeguarding Manager

Salary: Grade 5 SP Range 18-24. Actual salary of £36,693 - £40,020 p.a.

Hours: Full time. 36 hours per week/52 weeks per year

Contract: Permanent

Post Start Date: January 4th 2027 or as soon as possible

Can you hear the story behind "I'm fine" - and know when to listen, when to act and when to ask one more gentle question?

Can you turn a difficult morning into a workable plan, with calm judgement, kind persistence and perhaps a well-timed cup of tea?

Are you brilliant at bringing families, school and services together - while keeping the child's voice firmly at the centre?

If that sounds like you, Elm Park would love to meet you.

Welcome to Elm Park Primary School

Elm Park Primary School is a warm, inclusive and proudly ambitious school where we are all "aspiring to be the best we can be!" We know that children thrive when the adults around them feel heard, respected and supported. That is why this role matters so much.

We are looking for a compassionate, organised and quietly tenacious professional to be a trusted bridge between home, school and partner agencies. You will help families navigate challenges, strengthen attendance and engagement, and ensure safeguarding concerns are recognised, recorded and acted upon with care and rigour.

Our forward-thinking Senior Leadership Team is committed to innovation and empowering staff to thrive. We are a welcoming and supportive team where every voice is valued, wellbeing is prioritised, and collaboration is at the heart of everything we do. And yes... we have a school dog.

The difference you will make

No two days will be the same. One moment you may be welcoming a parent at a drop-in; the next, coordinating early help, following up attendance or making sure a child's views shape the plan around them. You will:

• build trusting, non-judgemental relationships with children and families, including those facing complex or changing circumstances;
• provide practical and emotional support, parenting guidance, workshops and sensitive signposting to specialist services;
• lead focused work to improve attendance and punctuality, particularly for pupils who are persistently absent or vulnerable;
• work closely with the SENDCo to support families through SEND processes, including EHCP-related support where appropriate;
• act as a Deputy Designated Safeguarding Lead, responding promptly to concerns and contributing to early help assessments, referrals, plans and reviews;
• maintain timely, accurate and confidential safeguarding records, including effective use and monitoring of CPOMS;
• coordinate confidently with social care, health, police and other partners, attending multi-agency meetings and ensuring agreed actions happen; and
• champion the child's voice, helping every pupil feel safe, understood and ready to learn.

How you will help Elm Park ASPIRE

A - Achieve
help children and families recognise progress, remove barriers and take the next achievable step

S - Success
notice and celebrate the wins - especially the small ones that took enormous courage

P - Perseverance
stay calm, curious and consistent when situations are complex and solutions take time

I - Independence
work with families, not simply for them, building confidence and sustainable change

R - Respect
listen without judgement, protect dignity and value every family's identity and experience

E - Enthusiasm
bring hope, warmth and positive energy - alongside excellent professional boundaries

The person we are hoping to find

You will combine warmth with sound professional judgement. You will know that safeguarding is everybody's responsibility - and that excellent family support depends on careful listening, reliable follow-through and clear records.

• A relevant Level 3 qualification (for example, childcare, social care, counselling, youth work or education), together with GCSE English and mathematics at grade C/4 or equivalent.
• At least three years' relevant post-qualification experience working with children and families in a statutory, voluntary or education setting.
• Strong knowledge of safeguarding practice, early help, barriers to learning and the services available to children and families.
• Excellent communication skills: approachable with families, reassuring with children, clear with professionals and appropriately challenging when needed.
• The organisation to manage a varied caseload, competing priorities, sensitive information and deadlines without losing sight of the child.
• Confidence using digital systems and producing accurate reports and records; experience of CPOMS would be helpful.
• The flexibility and resilience to respond to change, work sensitively under pressure and maintain healthy professional boundaries.
• Has a good sense of humour (non-negotiable)
• A commitment to inclusion, equality and Elm Park's ASPIRE values.
• Enjoys the important things in life: dogs , biscuits , chocolate  and being part of a happy supportive team

What you can expect from us

• A genuinely welcoming school and federation team who understand the importance - and complexity - of this role.
• Supportive leadership, regular safeguarding supervision and access to relevant professional development.
• Strong partnership working with colleagues, families and external agencies.
• A values-led culture where inclusion is lived, not laminated; good ideas are welcomed; and people look out for one another.
• The daily privilege of making a visible difference to children and families (plus the occasional biscuit when the day calls for one).

Come and Say Hello!

We'd love to meet you. Informal visits are warmly welcomed-come see us in action!

Call Mrs Cath Bragger (Office Manager) to arrange a visit with the Head of School on 01708 451463 Email: [e-mail]

Closing date for applications: Monday 5th October 2026 at 9:00am

Interviews: Thursday 22nd October 2026

If you're ready to inspire, support, challenge, and laugh (daily), we'd love to hear from you. Bonus points if you bring biscuit recommendations to interview.

Safeguarding

Havering Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The protection of our pupils from abuse is the responsibility of all staff within our schools, superseding any other considerations. Therefore Havering Schools comply with the Department for Education 'Keeping Children Safe in Education' guidance.

It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with 'Keeping Children Safe in Education', shortlisted candidates (who wish to accept an invite to interview) will be required to submit, prior to their interview, a self-declaration of their criminal record or information that would make them unsuitable to work with children. Upon submission of this information, online checks may be carried out.

This post is exempt from the Rehabilitation of Offenders Act 1974; the successful applicant will be expected to undertake an enhanced DBS disclosure check. Having a criminal record will not necessarily debar you from obtaining a position with the School.

Equal Opportunities

Havering Schools aim to promote and ensure equality of opportunity and equal treatment for all. We are committed to equal opportunities in employment regardless of gender, marital status, race, colour, nationality (including citizenship), ethnic or national origins, disabilities, age, sexual orientation, responsibility for dependants, religious or political affiliation and trade union activities. All matters related to employment are decided on the basis of qualifications, merit and business need.