Family Liaison Officer - Tendring

Prospero Teaching; Tendring; On-site; GBP 24,000 - 32,000; Full time

Job summary

Prospero Teaching is seeking a compassionate Family Liaison Officer for a thriving secondary school in Tendring, Essex. You will act as a vital link between home and school, supporting students and families to overcome barriers to learning and improving wellbeing.

You will work with attendance, safeguarding, pastoral, and SEND teams, conduct home visits when appropriate, and coordinate with external agencies to secure additional support, driving higher engagement and achievement.

Qualifications

• Experience of working with children, young people, or families in educational, community, health, or social care settings.
• Excellent communication and interpersonal skills.
• Ability to build trust and maintain professional relationships.
• Caring, empathetic and resilient approach.
• Strong organisational skills and ability to manage a varied workload.
• Understanding of safeguarding practices and related challenges.
• Full driving licence and access to a vehicle would be advantageous.

Responsibilities

• Develop strong, positive relationships with students and their families.
• Provide support and guidance to families facing challenges affecting wellbeing, attendance or progress.
• Collaborate with attendance, safeguarding, pastoral and SEND teams to address barriers to learning.
• Conduct home visits where appropriate and maintain effective communication with families.
• Coordinate with external agencies and support services to arrange interventions.
• Promote parental engagement and strengthen home–school partnerships.
• Maintain accurate records and contribute to safeguarding and welfare procedures.

Skills

Experience with families/children

Excellent communication

Trust-building

Empathetic approach

Strong organisation

Safeguarding understanding

Full driving licence (advantageous)

Job description

Family Liaison Officer

Location: Tendring, Essex

Salary: Competitive, dependent on experience

Contract: Full-time

Join Our Team and Make a Difference

We are seeking a compassionate, proactive, and committed Family Liaison Officer to join our dedicated team at our thriving secondary school in Tendring. This is a rewarding opportunity for an individual who is passionate about supporting young people and their families to overcome barriers to learning and achieve their full potential.

As a key member of our pastoral team, you will act as a vital link between home and school, building positive relationships with students, parents, carers, and external agencies to ensure every child receives the support they need to succeed.

Key Responsibilities

• Develop strong, positive relationships with students and their families.


• Provide support and guidance to families experiencing challenges that may impact a student's wellbeing, attendance, or progress.


• Work closely with attendance, safeguarding, pastoral, and SEND teams to identify and address barriers to learning.


• Conduct home visits where appropriate and maintain effective communication with families.


• Liaise with external agencies and support services to coordinate interventions and additional support.


• Promote parental engagement and strengthen partnerships between home and school.


• Maintain accurate records and contribute to safeguarding and welfare procedures.

The Successful Candidate Will Have

• Experience of working with children, young people, or families in an educational, community, health, or social care setting.


• Excellent communication and interpersonal skills.


• The ability to build trust and maintain positive professional relationships.


• A caring, empathetic, and resilient approach.


• Strong organisational skills and the ability to manage a varied workload.


• An understanding of safeguarding practices and the challenges facing young people and families.


• A full driving licence and access to a vehicle would be advantageous.

We Offer

• The opportunity to make a genuine difference to the lives of young people and their families.


• A supportive and welcoming school community.


• Ongoing professional development and training opportunities.


• Access to employee wellbeing initiatives.


• A collaborative and dedicated staff team committed to student success.

Safeguarding Statement

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be subject to an enhanced DBS check and satisfactory references.