Family Liaison Officer

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 24,000 - 32,000; Full time

Job summary

Ark Kings Academy is seeking a Family Liaison Officer to work with pupils, families and school staff to improve attendance and communication, while supporting families in overcoming barriers to education. You will collaborate with external agencies to safeguard children and ensure they have access to full-time education.

The postholder contributes to safeguarding at the heart of the school’s ethos and helps create a culture where attendance and engagement are central to pupil success.

Qualifications

• Experience working with families and pupils.
• Understanding of safeguarding requirements.

Responsibilities

• Promote positive school attendance and improve communication between home and school.
• Support families in overcoming barriers to education.
• Collaborate with pupils, staff and external agencies to safeguard students.

Skills

Communication

Safeguarding

Attendance liaison

Job description

Be part of a truly ‘Good’ school with a dedicated staff team.

About the role:

You will be instrumental in our vision “At Ark Kings Academy, every individual will develop the character to thrive in life, education and employment.”

The Family Liaison Officer will work closely with pupils, families, school staff and external agencies to promote positive school attendance, improve communication between home and school, and support families in overcoming barriers to education. The postholder will play a key role in safeguarding and ensuring that all children have access to their entitlement to a full-time education.

To contribute to a workplace culture which has safeguarding and child protection at its heart.

About our school:

We are an all-through school serving the local community with pupils from Nursery - Year 11. Our mission is to create a school in which every child thrives, academically and socially.

Our school values are: ‘Wisdom, Resilience, Kindness’ – and they permeate everything we do in school with our pupils, our parents, our staff, and the wider community. We recognise our role in addressing inequality by ensuring that all pupils, regardless of circumstance have the opportunity to attain an excellent education.

Over the past 2 years we have made remarkable progress, moving from an Inadequate Ofsted rating to a Good. This achievement reflects the dedication and hard work of our staff with Ofsted commenting that pupils “understand the high expectations that staff have for them and strive to meet with”.

The strengths of our school include:

• Safeguarding: Effective in all areas.
• Behaviour: Our pupils know the school rules of, ‘ready, respectful and safe’ and demonstrate these qualities in their behaviour towards each other and their teachers.
• An ambitious curriculum: Our well‑sequenced curriculum, spanning early years to Year 11, ensures that all pupils, including those with special educational needs, receive a high‑quality education.
• Reading strength: Our effective teaching strategies empower pupils to become fluent readers, setting them up for success in their academic journey.
• Personal development: At Ark Kings Academy, we prioritise personal development, preparing our pupils for their future roles as responsible citizens.
• Attendance: Our pupils and parents recognise the importance of high attendance, and at secondary, we sit above the national average.

Why work for us?

Joining Ark Kings means becoming part of a network of education experts who are all united by the same purpose - a commitment to making a difference where it matters most. You will have the opportunity to come together with your peers locally, nationally and sometimes even internationally, to share resources, learning and good practice.

You’ll work with colleagues from different subjects, schools and regions, and have the chance to take on network‑wide responsibilities such as leading programmes or training.

• Our salaries are 2.5% higher than main pay scale.
• Twice the number of training days as standard.
• Generous pension scheme – a salary average defined benefit pension scheme, meaning you build up a guaranteed amount in your pension, payable for every year of your retirement.
• Access to Ark Rewards – a scheme offering savings from over 3,000 major retailers.
• Interest‑free loans – up to £5,000 available for season tickets or to buy a bicycle.
• Gym discounts – offering up to 40% off your local gym.
• Access to the Employee Assistance Programme – providing free, confidential counselling, legal advice and a range of different support services.
• Free soup in Autumn/Winter terms
• Free fruit in Spring/Summer terms

Ark Kings are deeply committed to staff wellbeing and work‑life balance, which is why we offer an additional leave of absence day for personal commitments, along with a two‑week October half‑term—providing our staff with extra time to rest, recharge, and maintain a healthy work‑life balance. These initiatives, alongside our comprehensive support systems, contribute to our well above national average benchmark for staff wellbeing and workload, as highlighted in our latest staff survey. By prioritising the wellbeing of our team, we foster a positive and supportive working environment where staff feel valued, motivated, and empowered to deliver their best for our pupils.