Family Help Support Worker – Transforming Family Futures

Walsall Council; Walsall; On-site; GBP 35,000 - 38,000; Full time

Job summary

Walsall Council is recruiting a Family Help Support Worker within Children’s Social Care on a fixed-term basis until March 2028. You will provide practical and emotional support to children, young people and families, helping them identify strengths and access appropriate services.

You will work with education, health, police and voluntary sectors to deliver coordinated support. The role requires empathy, strong communication, safeguarding awareness and the ability to develop family-led plans

Qualifications

• Experience working with children, young people and families with varied needs.
• Strong written and verbal communication skills.
• Ability to listen, show empathy and build trust with families.
• Excellent problem-solving and organisational skills.

Responsibilities

• Deliver high-quality, outcome-focused support to children, young people and families.
• Conduct person-centred assessments of family needs, strengths and risks.
• Develop, implement and review tailored family-led support plans.
• Coordinate with multi-agency partners to ensure joined-up support.
• Maintain accurate, confidential case records and build safeguarding measures.

Skills

Child & family support

Assessments

Safeguarding

Communication skills

Education

Relevant qualification in social care

Tools

Record keeping software

Job description

Walsall Council is recruiting a Family Help Support Worker within Children’s Social Care on a fixed-term basis until March 2028. You will provide practical and emotional support to children, young people and families, helping them identify strengths and access appropriate services.

You will work with education, health, police and voluntary sectors to deliver coordinated support. The role requires empathy, strong communication, safeguarding awareness and the ability to develop family-led plans