Family Help Support Worker – Early Intervention

Walsall Council; Walsall; On-site; GBP 35,000 - 38,000; Full time

Job summary

Walsall Council is recruiting a Family Help Support Worker within Children’s Social Care on a fixed-term basis until March 2028. The role focuses on delivering tailored support to children, young people and families, with a strong emphasis on early intervention, safeguarding and partnership working across agencies.

You will assess needs, develop family-led plans, provide practical and emotional support, and work with education, health, police and community services to coordinate assistance and

Qualifications

• This role requires empathy and strong communication with children, young people and families.
• Ability to listen, show empathy and build trusting relationships.
• Experience with safeguarding, risk management and child development.
• Strong organisational skills and ability to manage workloads.

Responsibilities

• Deliver high-quality, outcome-focused support to children, young people and families.
• Undertake person-centred assessments of family needs, strengths and risks.
• Develop, implement and review tailored support plans with families.
• Act as Lead Professional where appropriate and coordinate multi-agency support.
• Provide direct practical and emotional support through sessions and group work.
• Support parents to build parenting capacity and positive relationships.
• Maintain confidential records of interventions and safeguarding documentation.

Skills

Empathy

Communication skills

Organisational skills

Safeguarding knowledge

Teamwork

Education

Foundation-level qualification or equivalent significant experience in children’s services

Job description

Walsall Council is recruiting a Family Help Support Worker within Children’s Social Care on a fixed-term basis until March 2028. The role focuses on delivering tailored support to children, young people and families, with a strong emphasis on early intervention, safeguarding and partnership working across agencies.

You will assess needs, develop family-led plans, provide practical and emotional support, and work with education, health, police and community services to coordinate assistance and