Faculty Assistant

London Business School; London; On-site; GBP 25,000 - 32,000; Full time

Job summary

London Business School seeks a Faculty Assistant to support faculty and students with comprehensive administrative duties. This role includes managing communication, ensuring data integrity, and fostering stakeholder relationships. The position offers a fixed-term contract and opportunities for professional development in a vibrant, inclusive environment.

Benefits

27 days of annual leave plus extra days for Christmas

Fantastic workplace pension scheme

Free onsite gym and swimming pool

Professional development opportunities

Cycle to work scheme

Wellbeing initiatives for health support

Emergency leave for parents/caregivers

Qualifications

• Confident IT user, skilled in Microsoft Office tools.
• Excellent communication, customer service focus, and attention to detail.
• Ability to manage multiple deadlines and a busy workload.

Responsibilities

• Provide high-quality support service to faculty and stakeholders.
• Manage enquiries, produce materials accurately and timely.
• Ensure data integrity in business systems and compliance with processes.

Skills

IT skills

Communication skills

Attention to detail

Time management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Power Point

Job description

Are you a determined administrator seeking your next challenge?

The Faculty Assistant provides a broad range of administrative support, including as course administrator for teaching on degree and other programmes. Providing assistance to assigned faculty whilst working closely with members of the administrative team, within and outside the department to provide a high-quality experience to students, faculty and staff.

Please note, during the probation period this role will require on-site attendance for 4 days per week . Thereafter, this role will be based on-campus 3 days per week. You may be required to work some evenings and weekends.

This role is 12 month fixed term contract

Main Responsibilities

• High-quality support service provided to all stakeholders (faculty members, Subject Area Manager, colleagues, students and external stakeholders)
• Timelyandaccurateproductionofhigh-qualitymaterials.
• Timelyresponsetoandresolutionofenquiries,requestsandissues.
• Accuracyandintegrityofdatainbusinesssystems.
• Developmentofrelationshipswithinandoutsidetheteam,andpositivefeedback from colleagues.
• Compliancewithprocesses,proceduresandstandards.
• Accuracyoffinancialrecords.
• Contributions to process reviews and operational improvements.

Who we are looking for

• Confident IT user and competent in use of Microsoft Excel and Word, Outlook and Power Point
• Excellentinterpersonalandwrittenandverbalcommunicationskills
• Commitmenttoprovidinganoutstandinglevelofcustomerservice
• Attentiontodetailisessential
• ITliterateandcompetentintheuseofdatabases,spreadsheets,Wordandthe World Wide Web.Training will be given on in-house systems
• Experienceofworkinginaninternationalenvironmentandanappreciationof cultural issues is desirable
• Skilledinhandlingabusyworkload,prioritisingmultipledeadlines,time management skills, proactive and proven ability to use initiative
• Proven ability to have successful interactions with individuals at all levels: experience of working with senior executives, support staff, as well as working within a team and independently.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

Benefits You Can Enjoy

Generous annual leave of 27 days PLUS extra between Christmas and New Year!

• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 4 days per week during the probation period thereafter will be 3 days per week on campus, plus business needs.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Location London Business School, Regents Park, United Kingdom