Facilities Technical Officer

ESSENTIAL EMPLOYMENT LTD; Hawkesley; On-site; GBP 22,000 - 29,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD in Redditch is seeking a Facilities Technical Officer to manage cyclical services and reactive maintenance across housing properties, including communal blocks and temporary accommodation. You will ensure compliance with statutory requirements and reflect best practice guidance across the Big 6 areas.

The role involves overseeing contractor performance, maintaining asset records, and producing reports to support safety and quality standards, on a full-time temporary

Qualifications

• Oversee cyclical service schedules for plant, equipment and building maintenance.
• Coordinate follow‑up works with contractors and trades.
• Support repair, cyclical and planned maintenance programmes.
• Ensure documentation aligns with regulatory standards.

Responsibilities

• Conduct inspections of buildings and communal areas.
• Respond to reactive maintenance calls and coordinate remedial works.
• Maintain asset records to support compliance and standards.
• Prepare inspection reports and assign tasks to contractors.

Job description

Facilities Technical Officer needed in Redditch, £136.95 per day PAYE - Reference: RQ1794161

To ensure the effective management of cyclical services and reactive maintenance across managed properties, including communal blocks, temporary accommodation, leasehold and supported housing, as well as other owned tenures.

This role safeguards the condition and compliance of housing assets by ensuring they meet statutory requirements, align with industry standards, and reflect best practice guidance—particularly across the Big 6 compliance areas: Gas, Electrical, Fire, Water Hygiene, Asbestos, and Lift Safety.

Main Duties and Responsibilities

Technical Oversight

• Manage cyclical service schedules for plant, equipment, and building maintenance (Hard Facilities Management).
• Interpret service reports, allocate follow‑up works to contractors and direct trades.
• Provide technical input for repair, cyclical and planned maintenance programmes.

Inspections & Reactive Maintenance

• Conduct regular inspections of buildings and communal areas.
• Respond to reactive maintenance calls, assess requirements, and coordinate remedial works.
• Prepare inspection reports and assign tasks to contractors, trade staff or elevate to planned works.

Contractor & Asset Management

• Oversee contractor performance from pre- to post‑inspection.
• Raise work orders and certify invoices.
• Maintain asset records to support statutory compliance and maintenance standards.

Compliance & Documentation

• Prepare and implement documentation aligned with CDM, COSHH, The Safety and Quality Standard and other statutory regulations.
• Assist in drafting contract documents for refurbishment and cyclical servicing.
• Support the development of building manuals with photographic and schematic records.

Reporting & Data Management

• Produce progress and performance reports on contractors and internal trades.
• Update the condition survey database in collaboration with Mechanical and Electrical Team, Repairs Team and Capital Programmes Teams.
• Undertake administrative tasks related to inspections and data collection.

General Duties

• Deliver services with efficiency, equality, and integrity.
• Maintain confidentiality and data protection standards.
• Reflect values in all interactions and responsibilities.
• Provide exceptional customer service through empathy, ownership, and adaptability.
• Comply with Health and Safety legislation and policies.

Maintain full compliance in line with the expectations of the Regulator of Social Housing, with particular emphasis on upholding the Safety and Quality Standard across communal areas and housing stock managed by Housing Property Services. This includes proactive oversight and assurance across the six core compliance domains:

• Gas Safety – Ensure annual servicing and certification of all gas appliances and systems.
• Electrical Safety – Deliver five‑yearly inspections and testing of fixed electrical installations.
• Fire Safety – Conduct fire risk assessments, maintain emergency plans, and ensure the integrity of fire doors, alarms, and extinguishing equipment.
• Water Hygiene (Legionella) – Monitor and control water systems to prevent Legionella outbreaks through regular testing and system maintenance.
• Asbestos Management – Maintain accurate asbestos registers, conduct risk assessments, and oversee safe handling or removal of Asbestos Containing Materials (ACMs).
• Lift Safety (LOLER) – Ensure regular inspections, servicing, and certification of lifts and hoists in accordance with Lifting Operations and Lifting Equipment Regulations. hoists.

This is a Full time role on a temporary contract basis.

All our roles may be subject to pre‑employment checks including references so please beprepared.

Essential Employment is an Equal Opportunities Employer.