Facilities Team Member: Dynamic Centre Support & Growth

Hollywood Bowl Group; Horwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Extra 50p/hour pay

Apprenticeship programmes & in-house管理

Optional pension plan

Additional holiday with service up to

Ongoing training and career progress

Free game vouchers monthly

30% discount on food & up to five朋友

50% off food when working

Team Member Support Programme incl. MH

Long service awards

£15 Barnardo’s donation on induction

Healthcare cash plan

Job summary

Hollywood Bowl Group is hiring a Facilities Team Member to keep our centres well-maintained and fully operational. You’ll assist in delivering excellent, value-for-money experiences to customers while liaising with teammates about faults and maintenance needs.

The role includes a thorough induction, ongoing training, and clear opportunities for career progression. We offer generous benefits and a supportive environment to help you grow within the business, with strong emphasis on customer

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment with high energy.
• Friendly, supportive team player with a proactive approach.
• Flexible with working hours and shift patterns.
• Basic literacy and numeracy skills.
• Proactive in spotting and resolving centre faults.

Responsibilities

• Maintain high standards across our centres and ensure lanes are in full operation.
• Liaise with team and customers about any faults experienced at the centre.
• Undergo thorough induction and ongoing training for career development.
• Deliver engaging customer service and a high value-for-money experience.

Skills

Customer service

Communication

Team player

Flexibility

Literacy & numeracy

Problem solving

Proactive maintenance

Job description

Hollywood Bowl Group is hiring a Facilities Team Member to keep our centres well-maintained and fully operational. You’ll assist in delivering excellent, value-for-money experiences to customers while liaising with teammates about faults and maintenance needs.

The role includes a thorough induction, ongoing training, and clear opportunities for career progression. We offer generous benefits and a supportive environment to help you grow within the business, with strong emphasis on customer