Facilities Team Leader

Weyermann Immobilien AG; Manchester; Hybrid; GBP 41,000; Full time

Job summary

Join a dynamic team as a Facilities Team Leader, where you will oversee operations and ensure high-quality service delivery across various properties. This role involves leading a dedicated team, focusing on safety, cleanliness, and customer satisfaction. You will have the opportunity to make a significant impact in the community while working in a supportive and flexible environment. If you are passionate about facilities management and leading teams to success, this position is perfect for you. Embrace the challenge and help create a positive living experience for residents in Manchester!

Qualifications

• Proven track record in leading teams and managing facilities operations.
• Experience in property maintenance and customer-focused environments.

Responsibilities

• Lead daily operations of Caretakers and Facilities Coordinators.
• Ensure service delivery standards and safety compliance.

Skills

Leadership

Facilities Management

Customer Service

Health and Safety Compliance

Communication Skills

Education

Facilities Management qualification

IOSH Managing Safely Certificate

NEBOSH qualification

Job description

Facilities Team Leader

Salary: £40,364

Location: Manchester - agile

Full Time, Permanent

Closing Date: 11th Feb 2025

Interview Date: 13th Feb 2025

We have an exciting position available for a Facilities Team Leader to join our Facilities and Environmental Team.

As a Facilities Team Leader, you will report to the Facilities and Environmental Manager. The role will entail leading the day-to-day operations of a team of Caretakers and Facilities Coordinators to deliver effective and efficient services across the full range of Facilities on all One Manchester's owned and managed properties. You will support the development of a robust monitoring regime to ensure that service delivery standards are achieved and maintained. You will manage your team in contributing to the security, safety, environmental cleanliness, and well-being of customers in their homes and neighbourhoods. You will embed a culture that is high performing, ensuring quality and a focus on delivering excellent services on time and in accordance with published customer service standards.

What we require?

Essential

• A Full UK Driving Licence required.
• Holds the IOSH Managing Safely Certificate (or equivalent).
• Facilities Management qualification (or equivalent).
• Proven track record of successful partnership working with both internal and external stakeholders.
• Experience of managing and leading property maintenance services.
• Operational experience including people, contractors, and projects.
• Experience of working in a customer-focused environment, with a proven ability of delivering a high standard of customer service and care.
• Experience of carrying out or supporting teams using safe systems of work and compliance with health and safety risk assessments.
• Previous experience in a similar leadership role.
• Working knowledge of legislation relating to H&S and Fire Safety in buildings.
• Excellent communication skills – written and verbal.
• The ability to follow procedures and provide performance data of operations.

Desirable:

• NEBOSH qualification.
• ROSPA Fire Door Inspection qualification (or equivalent).
• Water Jetting Approved Health and Safety Awareness qualification.
• BICS (British Institute of Cleaning Science).

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

If this sounds like you then apply today, we’d love to hear from you!

We own and manage over 12,000 homes in central, south, and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one of our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an underrepresentation.

One Manchester strives for equality, diversity, and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part-time hours, please give us a call and we can let you know if this can be considered for a particular role.