Facilities Support Officer

City of York Council; York; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Join City of York Council as a Facilities Support Officer, where you'll provide essential Facilities Management Services. This includes handling contracts, utility bills, and facilities management helpdesk enquiries. The role offers hybrid working arrangements and numerous benefits, including professional development opportunities.

Benefits

Generous annual leave allowance

Access to Local Government Pension Scheme

Health & Wellbeing initiatives

Flexible working practices

Community engagement opportunities

Discounts and rewards

Qualifications

• Experience in delivering FM based services.
• Capable of working on their own initiative.
• Good understanding of financial management systems.

Responsibilities

• Payment of utility bills.
• Administration of service contracts.
• Monitoring and coordinating responses for facility management queries.

Skills

Interpersonal skills

Initiative

Administrative skills

Job description

Join to apply for the Facilities Support Officer role at City of York Council

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Join to apply for the Facilities Support Officer role at City of York Council

We are seeking to appoint a Facilities Support Officer within the Facilities Management section of Property Services.

To provide Facilities Management Services to CYC buildings in accordance with contract and service specifications.

Supporting the Engineering Technology Services team looking after City of York Council buildings ensuring the effective delivery of management, business, and technical support systems, which are essential for the delivery of a value for money high performing customer focussed service.

Core Tasks Would Be

• Payment of utility bills
• Administration of service contracts such as passenger lift or fire alarm servicing as examples, to include liaison, bill payment and coordination.
• Monitoring and reacting to incoming emails and phone calls to the facilities management helpdesk, arranging repairs and servicing.
• Dealing with general enquiries and liaising with the team to find a resolution.
  
  

We Are Looking For Someone With

• Experience in delivering FM based services.
• External provider account liaison skills to represent CYC as a single point of contact.
• A competent administrator capable of working on their own initiative.
• A good understanding of a financial management system particularly raising orders to and paying external providers invoices.
• Good interpersonal skills able to communicate at all levels.
  
  

You will be committed to personal and professional development and this role is an opportunity to further develop your skills in providing a key role within a busy facilities management environment.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Nicholas Collins or Richard Stephenson

Tel

01904 552167

07909684833

Email

[e-mail]

[e-mail]

Closing date: Sunday 22nd of June 2025 at 12 midnight

Interview date: Week commencing 7 of July 2025

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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