Facilities Support Officer

University of Leeds; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dedicated individual to join their team at a state-of-the-art agricultural research facility. This role offers the opportunity to contribute to vital services while ensuring the smooth operation of the research farm. Ideal candidates will possess exceptional customer service and communication skills, thrive in a team environment, and be adept at managing multiple tasks in a busy setting. With a generous benefits package and personal development opportunities, this position is perfect for those looking to make a meaningful impact in a dynamic environment.

Benefits

Generous pension scheme

Health and Wellbeing benefits

On-site childcare

Shopping discounts

Travel schemes

Personal Development opportunities

Qualifications

• Experience in customer service and team collaboration under tight deadlines.
• Strong communication and interpersonal skills for professional interactions.

Responsibilities

• Assist in managing the University of Leeds Research Farm operations.
• Ensure smooth daily operations and maintain high standards for the facility.

Skills

Communication Skills

Organizational Skills

Customer Service

Teamwork

Job description

This role will be based on the university campus. We are also open to discussing flexible working arrangements. The position is a fixed-term contract for 12 months to cover a staff member's leave or absence, such as maternity, sickness, or a career break.

About the Role

Are you highly customer-focused with a pragmatic approach? Do you have experience working in a busy customer service environment and possess exceptional communication skills? Do you want to join a team providing vital services at a state-of-the-art agricultural research facility?

The University of Leeds has an Agricultural Estate of 317 hectares, located 12 miles from Leeds, near Tadcaster. The estate supports academic research and teaching, and operates as a commercial arable and pig farm hosting research and innovation projects.

Responsibilities

1. Assist the Farm Operations and Research Teams in managing the University of Leeds Research Farm.
2. Ensure the smooth day-to-day operation of the facility, including wider farm sites at Headley Hall and Wise Warren Farms.
3. Greet visitors and liaise with researchers, internal trade teams, and external contractors to maintain the site to a high standard.
4. Manage financial aspects such as setting annual budgets, raising purchase orders, receiving goods and services, and goods receipting for payments.

Candidate Requirements

• Excellent communication and interpersonal skills with a confident and professional telephone manner.
• Experience working within a team and using own initiative, especially under tight deadlines.
• Exceptional organisational skills to handle various tasks and requests, maintaining high customer service standards.

Working Hours

35 hours per week, Monday to Friday, 9:00 am to 5:00 pm.

Visa Requirements

Please note that due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants. Further visa information can be found at: https://www.gov.uk/browse/visas-immigration/work-visas.

What We Offer

• Generous pension scheme options and life assurance.
• Health and Wellbeing benefits, including staff discounts at The Edge, our campus gym with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development opportunities through courses by our Organisational Development & Professional Learning team.
• On-site childcare, shopping discounts, and travel schemes.

Contact

For further details or queries, please contact:

Jarrod Benson - Farm Manager
Email: Jarrod Benson [e-mail]

Additional Information

• Candidate Brief