Facilities Support Assistant

University-of-Oxford; Oxford; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

38 days leave

Hybrid/flexible working

Cycle loan

Bus season ticket loans

Social clubs

Job summary

University of Oxford is seeking a Facilities Support Assistant to join its Estates Services facilities management team at the Sheldonian Theatre and Examination Schools in Oxford. The role focuses on keeping buildings safe, clean, welcoming and ready for daily activities, including examinations, lectures and events.

The post offers a part-time schedule (20 hours per week), with Monday to Friday 14:15–18:15 and flexibility to meet operational needs.

Qualifications

• Excellent customer service skills and the ability to communicate courteously and calmly with a wide range of people.
• Basic IT skills, including using email and searching for information online.
• A willingness and ability to learn building-related IT systems and undertake relevant training.
• A professional, helpful approach when dealing with visitors, colleagues and contractors.
• Good timekeeping and reliability in carrying out day-to-day responsibilities.

Responsibilities

• Help ensure the Sheldonian Theatre and Examination Schools are safe, clean, welcoming and ready for daily activities.
• Support building operations, room preparation, security, cleaning and basic maintenance.
• Work with colleagues, contractors and building users to maintain high presentation and service standards.
• Identify issues that need attention and respond to changing operational requirements.
• Participate in training on health and safety, manual handling, AV equipment and building management systems.

Skills

Customer service

Basic IT skills

Willingness to learn building IT

Professional approach

Timekeeping

Job description

Join our Facilities Team as a Facilities Support Assistant!

We are looking for aFacilities Support Assistantat theUniversity of Oxfordto join our Facilities Management (FM) Team. You will play a key part in ensuring that our buildings are safe, clean, and welcoming for everyone who studies, teaches, and works here.

Location:Sheldonian Theatre / Examination Schools, Oxford

Contract:Part-time (20 hours per week), Permanent, Normally Monday to Friday 14:15 – 18:15 with flexibility required to meet operational needs.

About Us

Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world's leading university for eleven consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations.

Estates Services looks after the buildings, spaces and infrastructure that make the University’s teaching, research and wider activities possible. Supporting an estate of approximately 450 buildings, the department helps create safe, well-maintained and welcoming environments for students, staff and visitors. From historic venues to modern teaching and research facilities, its work brings together practical expertise, customer service and a commitment to preserving and improving the places that support University life.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

As a Facilities Support Assistant, you will help ensure that the Sheldonian Theatre and Examination Schools remain safe, clean, welcoming and ready for daily activities. Your work will contribute directly to the experience of students, staff and visitors, helping everything from examinations and lectures to University events run smoothly.

You will be part of the Estates Services facilities management team, supporting building operations, room preparation, security, cleaning and basic maintenance. Working with colleagues, contractors and building users, you will help maintain high standards of presentation and service, identify issues that need attention and respond to changing operational requirements.

This is a practical and varied position where you can see the results of your work every day. You will gain experience of supporting two important University venues, with training available in areas such as health and safety, manual handling, audio-visual equipment and building management systems. The role includes physical tasks and requires flexibility to provide cover or work additional hours.

About You

We welcome applications from candidates who can demonstrate:

• Excellent customer service skills and the ability to communicate courteously and calmly with a wide range of people.
• Basic IT skills, including using email and searching for information online.
• A willingness and ability to learn building-related IT systems and undertake relevant training.
• A professional, helpful approach when dealing with visitors, colleagues and contractors.
• Good timekeeping and reliability in carrying out day-to-day responsibilities.

Sponsorship and Right To Work

This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role.

Application Process

The closing date for applications is 12 noon on Monday 9 November 2026.

Interviews will take place in week commencing Monday 16 November 2026, and will be held face-to-face.