Facilities Support

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 32,000 - 33,000; Full time

Job summary

South London and Maudsley NHS Foundation Trust is seeking a dedicated Facilities Support at the Ladywell Unit in Lewisham to join our Facilities Department. The role involves front-line facilities service, driving Trust vehicles, delivering post and laundry, waste collection, and small-scale furniture moves, with opportunities to engage with patients, carers and staff.

You will work 0700-1900, with occasional night shifts, and travel to other sites as needed.

Qualifications

• GCSE or equivalent A-C qualification required.
• Full, clean manual driving licence without restriction.
• Experience serving the general public.
• Experience driving larger vehicles.
• Previous NHS experience in a Mental Health setting.

Responsibilities

• Respond to and update Planet FM service requests.
• Collect and transport clinical, general, and confidential waste and laundry.
• Segregate waste and manage yard, including WEEE items.
• Collect and distribute posts, pharmaceuticals, and furniture across the site.
• Assist Facilities Team Leader in emergencies and evacuations.

Skills

Driving license

Clear communication

Flexibility

Moving & handling

English proficiency

Data entry

First Aid at Work

Education

GCSE or equivalent

Job description

South London and Maudsley NHS Foundation Trust

Facilities Support

The closing date is 18 November 2026

An exciting opportunity has arisen for a Facilities Support to work at Ladywell Unit for the Facilities Department, South London and Maudsley NHS Foundation Trust. Working closely with the Facilities Team Leader.

The successful applicant will have good organisational, communication, and interpersonal skills.

You will communicate with patients, carers, and visitors as well as SLAM staff and health professionals. The post holder will be comfortable with IT and be keen to learn new software packages and processes.

This is a challenging role, driving Trust vehicles, delivering post and laundry around the sites, collection of general, confidential, and clinical waste, also completing small-scale furniture moves

Please see the job description and person specification for further information.

Main duties of the job

To help provide a front line fully comprehensive, professional, and courteous Facilities service for the stakeholders of the Site and Community Sites

As part of the Site's facilities team, the postholder supports the delivery of hotel services, waste disposal, and collection and delivery of equipment and clinical items.

About us

The post holder will work mainly 0700-1900 but will sometimes asked to cover night shift 1900-0700

This role is primarily aimed at providing a service at Ladywell Unit

The Ladywell Unit is located in Lewisham , the nearest train station is Ladywell with excellent transport links from central London,

The post holder may be required to travel and work at other sites if necessary.

General

All employees are expected to comply with statutory requirements and the Trust's employment policies while carrying out their work.

Equal opportunities

The post holder must at all times carry out his/her responsibilities with due regard to the Trust's Equal Opportunities Policy

Performance Review

Overall performance will be formally assessed and reviewed regularly, with additional informal assessment taking place as necessary.

Health and Safety

All employees are subject to the Health and Safety at Work Act. The post holder is required to pro-actively comply with their duties as described by the Trust Policy and objectives for health and safety

Confidentiality

All employees are required to work in a confidential manner in all aspects of their work.

Job responsibilities

• Respond to and update Planet FM service requests
• Collection of clinical waste, domestic waste, general waste, confidential waste and laundry from internal departments and associated properties on the main hospital site, ensuring the correct method of storage, disposal and transportation is complied with and that equipment is always locked, reporting issues as they arise.
• Segregation of waste and yard management, including Waste Electrical and Electronic Equipment (W.E.E.E.) waste items.
• Collect and distribute items including post, pharmaceuticals, moving furniture & other items across the site and to Trust community properties.
• Assist Facilities Team Leader as required with emergency evacuation or other emergency situations.

Person Specification

Qualifications

• Full, clean manual driving licence without restriction
• GCSE or Equivalent A-C Qualification

Experience

• Experience of providing a service to the general public
• Experience of driving larger vehicles
• Previous NHS experience in a Mental Health setting

Knowledge/Skills

• Able to communicate clearly, calmly courteously and diplomatically with all levels of staff, patients and carers, some of whom may be distressed.
• Able to work flexibly, responding to changing priorities.
• Need to be able to carry out moving and handling duties with the required training and equipment.
• Good written and spoken English
• Able to enter data onto a computer system accurately.
• First Aid at Work Certification
• Moving & Handling Certification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£31,554 to £33,270 a yearper annum inclusive of HCAS