(**) Facilities Team Leader/Supervisor

NHS; Braintree; On-site; GBP 23,000 - 28,000; Part time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a part-time Hotel Service Supervisor to oversee cleaning, catering and related services at the Braintree Community Hospital Site. The role requires coordinating Domestic, Catering, Portering and Security activities to ensure high-quality service delivery while adhering to Health and Safety procedures.

You will report to the Facilities Site Manager and supervise a multi-site team, maintaining patient-facing standards and prompt responses to

Qualifications

• Knowledge of soft FM services.
• Knowledge & understanding of COSHH regulations.
• Basic IT & keyboard skills.
• Experience of working in a healthcare environment.
• GCSE C or above including Maths and English.
• Level 2 Food Hygiene.

Responsibilities

• Respond promptly and appropriately to enquiries by telephone, email and in person.
• Provide a high standard of customer service.
• Administrative work is prioritised and completed within prescribed timescales.
• Maintain good communication and co-operation with all wards and departments and feedback information to the Facilities Site Manager.

Skills

Soft FM services

COSHH regulations

Basic IT

Healthcare environment

Education

GCSE C or above including Maths and English

Level 2 Food Hygiene

Job description

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Main area Hotel Service Supervisor Grade Band 3 Contract Permanent Hours Part time - 22.5 hours per week (Shift Pattern: 16:30 - 21:00, Monday - Friday) Job ref 390-EFM-BR-4952-A

Site Braintree Town Braintree Salary £25,760 Per Annum (pro rata for part time) Salary period Yearly Closing 15/11/2026 23:59

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Job overview

The successful candidate will be responsible for supporting the Manager and supervising the cleaning and catering provision within the Community Hospital Site.

You will be able to organise and supervise the Braintree Community Hospital Domestic, Catering, Portering and Security in a professional manner and ensure the provision of an efficient and quality service whilst meeting the needs of all service users. You will provide a courteous service ensuring that all duties and responsibilities are carried out in accordance with all Health and Safety procedures.

Main duties of the job

If successful, some of your responsibilities will be to:

• Respond promptly and appropriately to enquiries by telephone, email and in person.
• Provide a high standard of customer service.
• Administrative work is prioritised and completed within prescribed timescales.
• Maintain good communication and co-operation with all wards and departments and feedback information, seeking advice as and when necessary to the Facilities Site Manager.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Detailed job description and main responsibilities

Are you looking for an exciting role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

Person specification

Knowledge

• Knowledge of soft FM services
• Knowledge &understanding of COSHH regulations
• Basic IT & keyboard skills
• Experience of working in a healthcare environment

Qualifications

• Good education GCSE C or above including Maths and English
• Level 2 Food Hygiene

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.