Facilities Supervisor

Black Lives in Musi; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Shift allowance

Job summary

Black Lives in Musi is seeking a proactive Facilities Supervisor to join our Estates & Facilities team on a full-time basis. You will lead the facilities team during shifts, coordinate room setups, manage service requests and uphold safety, security and housekeeping standards across the campus.

You will act as Duty Manager outside regular hours, responding to incidents and emergencies to ensure a safe, welcoming environment for students, staff and visitors.

Qualifications

• Experience supervising teams or operational processes in facilities, security, or customer service.
• Excellent communication and organisational skills.
• Ability to stay calm under pressure and make informed decisions in emergencies.
• Manual handling training is essential; First Aid/Fire Marshal/Health & Safety qualifications are advantageous.

Responsibilities

• Lead the facilities team during your shift and oversee operational activities.
• Coordinate room setups and manage service requests across the campus.
• Ensure safety, security and housekeeping standards are maintained.
• Act as Duty Manager outside regular office hours and respond to incidents.

Skills

Team supervision

Operations management

Communication

Organisational skills

Outlook proficiency

Tools

Outlook

Job description

We are seeking a proactive and organised Facilities Supervisor to join our Estates & Facilities team. As a Facilities Supervisor, you will lead the facilities team during your shift, overseeing operational activities, coordinating room setups, managing service requests, and maintaining high standards of safety, security, and housekeeping across the campus. You will act as Duty Manager outside regular office hours, responding to incidents and emergencies while ensuring a safe and welcoming environment for students, staff, and visitors.

The successful candidate will have experience supervising teams or operational processes within a facilities, security, or customer service environment. You will possess excellent communication and organisational skills, be confident using systems such as Outlook, and demonstrate the ability to remain calm under pressure and make informed decisions in emergency situations. Manual handling training is essential, while First Aid, Fire Marshal, or Health & Safety qualifications are advantageous.

This full-time role operates on a shift rota, including some evenings and weekends, with an additional shift allowance payable. If you thrive in a fast-paced environment and enjoy leading teams to deliver outstanding service, we would love to hear from you.