Facilities Supervisor

Abm; Bournemouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in integrated facility services is seeking a supervisor for their cleaning and security teams in Bournemouth. You'll manage service delivery, ensuring high standards while fostering a collaborative environment. A flexible approach and effective team management are crucial for success in this role.

Benefits

24/7 GP access for you and your immediate family.

Mental Health support and Life Event Counseling.

Get Fit Programme.

Financial and legal support.

Cycle to work scheme.

Access to Perks at Work, offering discounts.

Qualifications

• Ability to take ownership of situations to ensure task completion.
• Flexible approach to change.
• Has a one-team approach.

Responsibilities

• Support in delivery of the agreed service levels.
• Manage the team's daily duties and ensure compliance.
• Assist with auditing site practices and maintaining Health & Safety compliance.

Skills

Team Management

Flexibility

Ownership

Job description

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SHIFT PATTERN: 4 on 4 off, hours per week

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department. We're here to help!

Supporting and supervising a team of Security/Cleaners to ensure the security and safety of customers, buildings, and personnel.

To support the operation of security and cleaning, ensuring exceptional service is provided.

To ensure that all assigned tasks are completed in a professional and timely manner adhering to all relevant legislation.

Key Responsibilities

• Operationally support in delivery of the agreed service levels.
• Manage the team including distribution of daily rotas, daily briefings/roll call, administration, and holiday management.
• Monitor and control the team's daily duties and actions to ensure compliance and maintain high standards.
• Assist in leading the team by fostering team spirit and cooperation, encouraging open expression of ideas and opinions, and ensuring resolution.
• Assist and support induction and training needs to ensure they are identified and appropriate training & development is delivered.
• Support in delivery of SOPs and maintenance of documentation across the security team.
• Assist with auditing site practices and processes.
• Assist in maintaining compliance with all Health & Safety legislation.
• Promote a secure and safe working environment through the implementation and continuous improvement of Health and Safety actions.
• Assist and be a point of contact for Incident Management, ensuring proper management and escalation of incidents as per client specifications.
• Complete incident reports focusing on quality and timely reporting.
• Ensure complaints are dealt with professionally and promptly.
• Establish and maintain satisfactory relationships within the company and with the client organization.
• Manage provision of CCTV, access control, and alarm systems.
• Ensure all security equipment is operational and issues are reported.
• Maintain a robust key control process.
• Client liaison, working closely with the Centre Management Team and Security Supervisor.
• Other responsibilities as needed based on circumstances and business needs.

Person Specification:

• Has a one-team approach.
• Ability to take ownership of situations to ensure task completion.
• Flexible approach to change.

We’re proud to offer a great range of benefits including:

• 24/7 GP access for you and your immediate family.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access to Perks at Work, offering discounts, gift cards, cashback, and more.

For more information about ABM’s benefits, visit our careers page.

ABOUT US

ABM is one of the world’s largest providers of integrated facility services, committed to creating a cleaner, healthier, and more sustainable world. We provide essential services across various industries, including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions. In the UK, we service iconic sites with over 10,000 team members. For more information, visit our website.

ABM is committed to diversity and inclusion and is a proud member of the Armed Forces Covenant Employer Recognition Scheme.