Facilities Services Administrator

AHK Group Ltd; Liverpool; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Pension

Life assurance

Employee assistance programme

Job summary

Alfred H Knight invites applications for a Facilities Services Administrator to support our North-West sites from our Prescot head office. You will coordinate daily operations, liaise with contractors, oversee procurement, and handle front-of-house tasks to keep our workplaces safe and welcoming.

The role requires solid organisational skills, clear communication, and experience with Microsoft and Google suites.

Qualifications

• Strong written and verbal communication, able to build professional internal/external relationships.
• Excellent organisation and time management with multitasking.
• Good problem-solving and accuracy; proficient with Microsoft and Google suites.
• Willingness to travel to local North-West sites as needed.

Responsibilities

• Coordinate contractor support, permits to work, safety docs, and maintenance records.
• Handle procurement of office supplies and PPE; manage site records.
• Manage facilities inbox, assist with meetings, issue welfare vouchers, act as first aider/fire warden.
• Provide front-of-house cover for reception as required.

Job description

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Facilities Services Administrator to join our Facilities Support Services team at our Head Office in Prescot.

In this essential role, you will play a central part in coordinating the daily operations across our North-West facilities—ensuring our workplaces remain safe, welcoming, and smooth-running. From liaising with contractors and overseeing office procurement to managing service requests and providing welcoming front-of-house support, your work will directly enable our teams to succeed.

Key Responsibilities Include:

• Contractor & Compliance Management: Organising support contractors, issuing permits to work, tracking safety documentation, and updating maintenance records.
• Procurement & Financial Admin: Ordering stationarity, PPE, tools, and office supplies, while managing site key, locker, and credit card records.
• Site & Operational Support: Managing facilities inbox enquiries, assisting with meeting refreshments, issuing employee welfare vouchers, and acting as a trained First Aider/Fire Warden.
• Front of House: Providing occasional cover for the Reception desk to welcome visitors and handle incoming queries.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.

Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

• Strong written and verbal communication skills with the ability to build warm, professional working relationships with internal and external partners.
• Excellent organisation and time management skills, with a proven ability to balance multiple priorities smoothly.
• Clear problem-solving approach with a positive, supportive attitude. Good working knowledge of Microsoft and Google software suites.
• Flexibility to travel occasionally to local North-West sites within the Knowsley/Merseyside area as needed.

Required Competencies

• Collaborative team-player approach, working together with colleagues to deliver a seamless service.
• Ability to work effectively with minimal supervision using your own initiative.
• Focus on safety, accuracy, and clear record-keeping.

Required Work Experience

• Proven administrative experience, ideally within a facilities or building management setting.
• Previous experience coordinating with external contractors or service providers.
• Front-of-house or reception experience (desirable).
• Experience using ticketing or computerised maintenance management systems (desirable).

Required Qualifications

• GCSEs in English and Mathematics (grades A*–C / 9–4) or equivalent.
• Full UK driving licence with access to your own vehicle.
• Workplace Health & Safety certifications (e.g., IOSH or NEBOSH) are desirable.

BENEFITS

• We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.